Ebook: The Passenger Satisfaction Playbook
This guide to increasing bus passenger loyalty outlines the most common passenger concerns and explains what bus operators can do to alleviate them.
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Whitepapers / Case Studies
A guide to Fare Payments-as-a-Service for public transit
Masabi provides a comprehensive eBook guide for transit agencies looking into the benefits of Fare Payments-as-a-Service, exploring why agencies and operators are moving to fare payments platforms.
Transit agency research report: the state of fare collection
Masabi issued a survey in the late summer/fall of 2019 to professionals working for transit agencies and operators around the globe, with a particular focus on fare collection teams.
Via transforms Seattle’s public transport with on-demand ridesharing partnership
Via partnered with King County Metro and Sound Transit to launch one of North America’s most successful transit agency TNC partnerships.
Cooee growth booms in the Sydney suburbs, drawing thousands to new on-demand transport
In less than three months, the on-demand public transportation network drew thousands of customers and the project has met its utilisation goals well ahead of schedule.
Key factors influencing ridership in North America
A piece of research by Masabi on mass transit riders and the key factors impacting public transport ridership highlights the emerging urban mobility ecosystem.
Making transportation more accessible through telco partnerships
With smartphone penetration at an all-time high and urban populations skyrocketing, this whitepaper from Fortumo explains how to improve accessibility in transport through mobile payments and telco partnerships, and how this can drive higher ridership numbers for public transport providers.
The top 10 fare collection trends 2019
From MaaS to account-based ticketing, the way passengers can access public transport services and pay for their journeys is changing and there are key trends transport providers need to be aware of.
The rollout of the first zero-emission buses: the Foshan bus case study
The city bus market in China is massive, with a total of 651,000 registered city buses in 2017 and more than 90,000 electric buses purchased annually, according to Interact Analysis.
The future of heavy-duty, zero-emission mobility has arrived
Over the past four decades, Ballard has developed several generations of zero-emission fuel cell modules that have powered transit buses for 14 million kilometres of operation.
Ballard Power Systems: a fuel cell bus is an electric bus
Europe has long been a leader in recognising the role of hydrogen in the decarbonisation of transportation and the resulting socio-economic and environmental benefits.
The business case for zero-emission fuel cell buses for Scandinavia
Scandinavia is at the forefront of the fight against climate change, committing to renewable energy further and faster than any other region in Europe. The people of Scandinavia are moving away from fossil fuels and embracing a zero-emission future with hydrogen.
Strengthening public transport in Berlin (BVG)
After partnering in September 2018 for on-demand ride-pooling service BerlKönig, find out how Berliner Verkehrsbetriebe (BVG) and ViaVan's collaboration is strengthening Berlin's public transport.
Fuel cell electric buses: why you need to know about the ‘other’ e-bus
Find out why fuel cell electric buses can be the solution for transport operators looking to deploy entire fleets of electric buses with high-level operational flexibility and performance.
Whitepaper: Tips, tricks and techniques for successful IoT deployments
The internet of things (IoT) continues to stand as a huge opportunity for a wide range of players across the telecom and technology spectrum.
