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Explore our extensive list of free articles and supplements covering Travel & Passenger Information, RTPI and Passenger Information Systems…

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Improving passenger experience: brilliant basics

10 December 2019 | By

Passenger expectations are changing so that their experiences on transport more closely align with comforts they'd expect in their own home. Ian Wright, Head of Innovation and Partnerships at Transport Focus, explains how various technologies can be used as tools to help operators deliver transport's 'brilliant basics', and build trust in…