news
5G augmented reality bus tour trialled in Barcelona
The tour displays real-time visual content on the front window of the bus, creating what is said to be a unique tour experience for the passengers.
List view / Grid view
Passenger Experience
Filter the results
webinar
Driving success in MaaS: identifying success factors and creating value
In this webinar, HaCon and Siemens Mobility are going to look at the predominant factors that make MaaS valuable for both users and operators. Having built several successful platforms, its a unique opportunity to look into the success factors of MaaS.
podcast
Intelligent Transport Podcast Episode 6 – Ed Schmidt, Wind Mobility
Intelligent Transport editor Luke Antoniou is joined by Ed Schmidt, CEO EMEA at Wind Mobility, to talk all things micromobility – from safety and collaboration with cities, to sustainability and passenger experience.
news
Lime launches geofencing safety information technology
Lime has launched a new zone detection technology that rapidly informs riders of safety information in relation to their geographical location.
news
USDOT announces $20.3 million grant to improve transport with innovation
25 projects in 23 states across the U.S. will receive funding under the programme to improve public transport accessibility, efficiency and rider experience.
article
Autonomous but not assured – why the future remains uncertain for CAVs
With the release of the report Automatic for the people?, Rebecca Fuller, Assistant Director at the Urban Transport Group, considers what the future could hold for connected and autonomous vehicles (CAVs) and debates the potential issues that the industry – and public – is likely to face.
news
TSSA calls on UK government for urgent coronavirus transport summit
The TSSA General Secretary has written to Transport Secretary, Grant Shapps, stating that “we need a coordinated response across the public transport network on how we tackle the threat that this virus poses.”
whitepaper
Case study: delivering smart ticketing on a national scale
In partnership with ACT, a Fujitsu company, Go-Ahead has created the key, one of the UK’s largest and most successful commercial smart card schemes.
news
Singapore’s LTA launches transport safety and accessibility initiatives
The initiatives include projects that look to improve disabled accessibility, passenger safety and cycling priority.
article
The fork in the road ahead for autonomous mobility
Our main transportation routes are in place – it is the on-demand collection and dispatch of passengers at the start and end of each trip that needs to be solved next. Jeroen Beukers, expert in autonomous vehicles at Transports publics genevois (tpg), asks whether the solution to this challenge could…
article
Connecting urban mobility and passenger experience
From being rated the best railway operator in the customer satisfaction-based Swedish Quality Index Survey four years in a row, to maintaining a 99.9 per cent on-time rate in Hong Kong, MTR Corporation’s Chief Executive Officer – European Business Jeremy Long, explains how innovation in digital technology has been central to enhancing both MTR’s customer experience and…
news
DfT launches public transport inclusivity campaign
The new government campaign - 'it's everyone's jounrey' - has launched to improve the journeys of disabled passengers on public transport across the UK.
article
Intelligent Transport Issue 1 2020
Our first issue of 2020 takes an in-depth look at Ticketing & Payments, with standalone features elsewhere focusing on e-mobility, driverless services, passenger experience, and more.
article
Simplifying Stockholm’s transport ticketing
As ticketing becomes ever more complex, offering an ever-greater range of products and services, many would argue that this complexity has filtered through to the simple act of choosing and paying for their travel. Krister Dackland from Storstockholms Lokaltrafik (SL) tells us about the creation of SL’s new ticketing system,…
news
Barcelona metro pilots real-time car occupancy information screens
Transports Metropolitans de Barcelona is trialling the installation of new real-time information screens on one of the busiest lines of the metro, which aims to allow passengers to make informed decisions about which cars to board.