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Sydney Metro: a game changer for passengers

11 December 2019 | By

A metro revolution is underway in Sydney, with the New South Wales capital home to the biggest urban rail infrastructure investment in Australian history. For Intelligent Transport, Jon Lamonte, CEO of Sydney Metro, explains how greater capacity and rail connectivity is providing more opportunities and better experiences to the city’s…

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Improving passenger experience: brilliant basics

10 December 2019 | By

Passenger expectations are changing so that their experiences on transport more closely align with comforts they'd expect in their own home. Ian Wright, Head of Innovation and Partnerships at Transport Focus, explains how various technologies can be used as tools to help operators deliver transport's 'brilliant basics', and build trust in…

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City snapshot: Mobility-as-a-Service in Madrid

18 November 2019 | By

The Madrid public transport operator, EMT, is developing the MaaS platform ‘MaaS Madrid’ which will offer mobility services to citizens in one unified application. Here, Enrique Diego Bernardo, Chief Technology Officer of EMT, explains how, for the first time, a city, administrative or public entity is leading such an initiative.