A survey of ArrivaClick customers shows that the service is encouraging the switch from single use vehicles to public transport.
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A survey of Scotland’s transport and travel habits has found that satisfaction with public transport has dropped by 10 per cent.
Here, we take a deep dive into some of the technology, infrastructure and services that operators and authorities are investing in to help make passenger experience better than ever, and how investing in the first instance acts as a signal to passengers that their experiences both on and off transit…
A new survey has revealed that the majority of Londoners think the worst thing about travelling on public transport is that it is too busy and overcrowded.
AI-enabled cameras are helping the RTA to analyse the facial expressions of passengers which then allows decision-makers to take actions to rectify the situation.
Transport for Grater Manchester has announced the introduction of a new police unit made up of more than 60 police officers which will help keep the travelling public safe.
Transport for Ireland has launched an anti-racism campaign in a bid to challenge behaviours which will not be tolerated on public transport.
Forty new buses are set to be introduced to Malta’s bus fleet as the local operator looks to keep pace with an increase in user numbers.
Google Maps users can now see if a scooter or e-bike is available, where it is located, its cost and how long their intended journey will take.
If we are to improve the effectiveness of our public transport systems we must ensure that people want to use it; a new report suggests that satisfaction is derived from the driver.
As 92 per cent of the Metro is already accessible, the target of 100 per cent accessibility by 2024 seems more than possible, but what more needs to change?
Dubai Metro proves to be the biggest carrier across the city's boost in passenger numbers, which the RTA attributes to its drive to offer integrated and smooth transit solutions in the emirate.
Autonomous cars are an increasingly popular topic, but do we actually want them running on our roads? Industry is more than willing to trial them, but what about the consumer?