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Breaking financial barriers with fare-free services: Offering a more equitable transport system for transit-dependent riders

9 January 2024 | By

After a successful pilot programme, Albuquerque's ABQ RIDE is permanently adopting a fare-free model. The Zero Fares initiative, launched as a result of the challenges brought by COVID-19, resulted in a range of benefits for passengers and the operator alike, and this innovative move reflects Albuquerque's commitment to equitable and…

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Roundtable: Exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience

13 December 2023 | By

This ‘roundtable’ brings together key industry personnel and those passionate about sharing their opinions on ticketing and payments to explore the transformative effects of new technologies – such as contactless and open-loop payment systems – within the ticketing space. With an aim to enhance the commuter experience, improve operational efficiency…

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How AI and machine learning enhances the safety, efficiency and passenger comfort of public transport

17 October 2023 | By ,

Nomad Digital's Head of Product Management, John Wright, and Product Manager, Jan Haegeman, share how the company is continuously innovating and collaborating with industry, utilising the latest artificial intelligence and machine learning technology to improve not only operational efficiencies within public transport, but also the passenger experience of travellers.

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In-Depth Focus: Passenger Experience

8 September 2023 | By

The Passenger Experience In-Depth Focus in Intelligent Transport Issue 3 2023 features articles from King County Metro and The Go-Ahead Group discussing the importance of enhancing the passenger experience when working to revive public transit ridership post-pandemic and the pivotal role of customer-centric strategies in shaping the future of sustainable…

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Roundtable: Exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience

7 September 2023 | By

In Issue 3 2023 of Intelligent Transport, our Ticketing & Payments Roundtable brings together key industry personnel and those passionate about sharing their opinions on ticketing and payments to explore the transformative effects of new technologies – such as contactless and open-loop payment systems – within the ticketing space.

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Intelligent Transport Issue 3 2023

7 September 2023 | By

In Issue 3 2023 of Intelligent Transport, we feature exclusive content from leading industry experts and thought leaders discussing: exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience; navigating short- and long-term strategies to ensure an enhanced customer experience; moving towards a greener and more…