For the latest instalment of Intelligent Transport’s exclusive ‘The people behind the wheel’ series, Hiba Farès, CEO of RATP Dev, provides insight into her own journey and experiences to emphasise the industry’s potential for positive change and calls for a diverse, purpose-driven workforce to come together and drive the evolution of public transport towards a more inclusive, environmentally friendly and impactful future.

The Passenger Experience In-Depth Focus in Intelligent Transport Issue 3 2023 features articles from King County Metro and The Go-Ahead Group discussing the importance of enhancing the passenger experience when working to revive public transit ridership post-pandemic and the pivotal role of customer-centric strategies in shaping the future of sustainable and efficient public transportation solutions.

Kinetic partners with Translink to transform the public transport experience in the Gold Coast and Sunshine Coast regions, expanding the successful Network Officers programme from North Queensland to South East Queensland.

With RATP Dev’s extended partnership, Belgrade’s automated metro project is poised to make significant strides towards achieving its vision of a modern and efficient public transportation system.

The Scottish government has unveiled a £5 million Community Bus Fund to boost public transport, with a focus on rural areas, through initiatives that enhance access, foster intermodal connections and explore innovative technologies.

The new contract is the single largest bus contract ever awarded in Slovenia, and will see Arriva operate nearly 300 vehicles across more than 24 million driven kilometres.

The UK government’s ‘Get Around for £2’ initiative has significantly reduced bus fares in England, particularly benefiting rural areas, with an impressive 7.4% drop in prices.

In addition to improving accessibility and equity within the city’s public transportation system, the fare-free bus pilot will allow MTA to collect valuable data to inform future decisions regarding fare structures and service enhancements.