With advent of technology and innovation, on-demand transport can now offer services that are not only cheaper for operators, but are more user-friendly and offer the answer to the first- and last-mile problem. We speak to Kara Livingston, Marketing Director for Keolis Group about the company’s new on-demand transport option in New South Wales, in Australia, as well as merging public and private transport services to offer the best possible on-demand transport option for passengers.