Go-Ahead embraces digital Innovation to enhance bus services across UK

Posted: 24 April 2024 | | No comments yet

The Go-Ahead Group’s new partnership will introduce digital solutions aimed at improving operational efficiency and customer satisfaction within its UK bus services.

Go-Ahead embraces digital Innovation to enhance bus services across UK

Credit: The Go-Ahead Group

The Go-Ahead Group has announced that it is embarking on a major digital transformation initiative aimed at enhancing operational efficiency across its regional bus services in the UK. This effort comes as part of a strategic five-year partnership focused on innovation and reliability within the public transport industry.

By October 2024, Go-Ahead Group’s bus companies will transition from traditional paper-based records to utilising the Tranzaura app for daily vehicle inspection checks and maintenance processes. This shift to digital platforms is expected to significantly improve reliability, safety and sustainability across Go-Ahead’s extensive fleet of over 6,000 buses, ultimately benefiting customers throughout the country.

The new app provides real-time compliance visibility and audit trails, empowering operational and management teams at Go-Ahead with enhanced tools for monitoring and communication. Through features like photo capture and dynamic reporting, the app facilitates seamless co-ordination between drivers and engineers, ensuring smoother operations and increased reliability.

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Following a successful trial in London, Go-Ahead is now rolling out the innovative app across all its operations nationwide.

Matt Carney, Chief Executive of Go-Ahead Bus, emphasised the significance of this partnership, stating, “Our partnership reflects our dedication to digitalisation, embracing innovative solutions to streamline processes and improve the way we work. By incorporating Tranzaura’s digital solutions into our operations, we will achieve new levels of fleet reliability and efficiency, creating safer and more reliable services for customers.”

This partnership highlights Go-Ahead’s focus on adopting technology-driven solutions to enhance transport management practices. By embracing digitalisation and innovation, Go-Ahead aims to contribute to advancements in the transportation industry, striving for operational improvements and enhanced customer experiences.

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