Following a new plan to tackle fare evasion on Metrolink, which was introduced in October 2023, fare evasion has fallen to 10.6% in January 2024.
List view / Grid view
Learn valuable lessons on navigating the digital transformation landscape from Rennie Chadwick, Director of Transport & Mobility - EMEA at Cohesive.
Marking a historic change, the major update to London’s Tube map will make it easier for customers to navigate the city's Overground network.
Go-Ahead introduces real-time bus fare information via its mobile apps, enhancing passenger planning and ticket purchasing, soon to be expanded nationwide after successful trials on Brighton & Hove Buses and Metrobus services.
Mark Pavlides, Chief Customer Officer at Govia Thameslink Railway, shares his insight into the transformative initiatives that are reshaping the passenger experience and driving sustainable growth in rail travel, prioritising safety, cleanliness and customer satisfaction.
Bus Users UK introduces its 2024 Bus Manifesto, advocating for long-term, fully-funded support for bus services and prioritising inclusive, transparent and accessible transportation solutions across the UK.
As part of its commitment to tackle fare evasion and reduce aggression towards staff, Transport for London has made body worn video part of its essential kit for all frontline staff.
FlixBus and Newport Transport's extended partnership will see the expansion of travel options across Wales and the Southwest, introducing new routes and increased services for passengers.
TfL's DLR extension proposal promises to address London's evolving transport and housing needs, with stakeholders and the public playing integral roles in its development and realisation.
First Bus aims to transform bus driving into an appealing career choice, offering comprehensive training and career progression opportunities for aspiring drivers across the UK.
In this latest episode of the Intelligent Transport Podcast, Editorial Assistant Halimah Haque hands it over to Bus Users UK's Claire Walters and Jennie Martin, while at Transport Innovation Summit 2023, to discuss the transformative impact of technology on public transportation and the challenges of inclusivity it presents.
Greater Manchester's Bee Network implements timetable tweaks and fleet expansion to enhance bus services, aiming to boost punctuality and reliability across the region.
While at Transport Innovation Summit 2023, Sandrine Gaubert, Customer Experience & Digital Marketing Director at Keolis Group, sat down with Intelligent Transport’s Halimah Haque to discuss how a tailored, passenger-centric MaaS offering is key in encouraging the shift to sustainable transportation.
The Integrated Ticketing Advisory Forum will bring local transport authorities and other sub-national transport bodies together in the effort to make a single multi-operator smart ticketing solution possible.
TfL's Equity in Motion commits to more than 80 new and ambitious actions to help to create a fairer, more accessible and inclusive transport network.