The top 10 fare collection trends 2019
From MaaS to account-based ticketing, the way passengers can access public transport services and pay for their journeys is changing and there are key trends transport providers need to be aware of.
Offering tickets to passengers for the right to travel is something most transport providers around the globe have in common. But that’s where the similarities end, with every country, provider and transport network designing and operating their own ticketing set up. Often, these systems are still reliant on propitiatory tickets (tickets issued by the operator), on-premise infrastructure and specialist expensive hardware.
However, a revolution is taking place, with new ticket media and ticketing models disrupting the market. Organisations are now also able to take full advantage of the benefits of cloud computing making the implementation of new ticketing technologies easier, faster and more cost-effective. Because of these changes, there are some key trends which transport providers need to be aware of that are ubiquitous around the globe. In this Whitepaper, we will run through the top ten trends taking place in the fare collection industry today.