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Foreword: Listening to passengers to improve bus services

6 May 2015 | By Linda McCord, Passenger Manager at Transport Focus

What are bus passengers telling us? “Reduce journey time; 30 minutes is tiring.” “Less heavy use of brakes by the driver…” “Would like a bit more leg room behind the seats…” These are just a few of the thousands of comments we have gathered during the latest Bus Passenger Survey…

First UK Bus moves forward in the right direction

6 May 2015 | By Giles Fearnley, Managing Director of FirstGroup’s UK Bus division

Managing Director of FirstGroup’s UK Bus division, Giles Fearnley, tells Intelligent Transport how his plan to improve the business and increase passenger numbers is working…

Innovation drives growth strategy for Arriva UK Bus

6 May 2015 | By Mark Yexley, Operations and Commercial Director for Arriva UK Bus

Driven by a desire to challenge perception of bus travel and deliver smoother customer journeys, Arriva UK Bus is committed to growing its market share by remaining innovative in its approach to business. From the conception of the customer-feedback inspired premium Sapphire brand, to the launch of the bus industry’s…

The case for investment in London’s bus network

6 May 2015 | By Mike Weston, Transport for London’s Director of Buses

Buses are not just an iconic symbol of London; they are its most popular form of public transport. More than 2.4 billion bus journeys are made each year, meaning half of all bus journeys made in England take place in the Capital. As Transport for London’s Director of Buses Mike…

Expanding the Manchester Metrolink network

6 May 2015 | By Peter Cushing, Metrolink Director, Transport for Greater Manchester (TfGM)

Peter Cushing is Transport for Greater Manchester’s Metrolink Director, and as he explains here, he counts himself very lucky to have been involved in the Greater Manchester Metrolink network expansion project. Since he joined the team in 2007, they have accomplished a phenomenal amount, in very challenging circumstances. Metrolink is…

Birmingham Midland Metro – a catalyst for growth and regeneration

6 May 2015 | By Paul Griffiths, Centro’s Programme Director for the expansion of the Midland Metro light-rail system

The Midland Metro in Birmingham has unveiled the next phase of expansion, taking take the route through the heart of the city’s historic Digbeth area. Paul Griffiths, Centro’s Programme Director for the expansion of the Midland Metro light-rail system, provides details of the project and how the light-rail expansion will…

Transforming Dublin with the Luas Cross City light-rail

6 May 2015 | By Pat O’Donoghue, Director of Design & Construction at the Railway Procurement Agency

Dublin suffers from intense traffic congestion which costs the state enormously in terms of lost productivity, higher cost of conducting business, loss of inward investment, environmental emissions and high accident rates. Pat O’Donoghue, Director of Design & Construction at the Railway Procurement Agency, explains that the Luas Cross City light-rail…

Arriva Denmark’s proactive approach to road safety

10 April 2015 | By

Road safety is fundamental to all bus operations in Arriva Denmark and the absolute top priority for every single employee, writes Anders Lukowski – Strategy Implementation Manager at Arriva Denmark. Arriva is constantly looking for new ways to improve road safety and has throughout the last couple of years developed…

Recognising the importance and benefits of smart ticketing

10 April 2015 | By

2015 looks like being a big year for smart ticketing on public transport in the UK, writes Steve Wakeland, General Manager of ITSO Limited. The last few months have seen a wide number of announcements featuring smart ticketing as one of the essential ingredients in moving towards an integrated, multi-modal,…

Issue #1 2015 – Digital version

12 March 2015 | By

In this issue: A Foreword by Alexander Dobrindt, an Automated Metros supplement, a look at public transport development in Germany, plus articles covering Technology, TETRA, Tunnel Fire Safety and Urbanisation...

Automated Metros supplement

12 March 2015 | By

In our latest free-to-view Automated Metros supplement, Rory O’Neill looks at the future for the DLR, Edgar Sée provides details of the automation of Paris Metro Line 4, and Peter Gurník discusses new functionalities towards higher automation levels...

Foreword: A policy to promote local and regional public transport in Germany

12 March 2015 | By Alexander Dobrindt, German Federal Minister of Transport and Digital Infrastructure

Local public transport is the mainstay of sustainable urban and regional transport in Germany. The record figure of almost 11 billion journeys in 2013 is impressive proof that demand for public transport is higher than ever. It enables people to enjoy a high degree of mobility, reduces the level of…

Future-proofing public transport in the growing city of Berlin

12 March 2015 | By Dr Sigrid Evelyn Nikutta, BVG

Chairwoman of the Management Board and Chief Executive Officer of the BVG, Dr Sigrid Evelyn Nikutta, takes a look at current challenges and new opportunities on the horizon for the operator to ensure that public transport in the future will be Berlin’s number one mode of travel...