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Contactless toll roads: Reduce risk, costs and queues
Find out about how Elavon supported N6 Concession Ltd in enabling its toll booths to accept contactless payments that guarantee payment even in an offline environment.
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The Passenger
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New Orleans RTA launches new partnership with the Transit app
The New Orleans Regional Transit Authority (RTA) has announced that it has launched a new partnership with the Transit app for riders to easily navigate public transit services in more than 300 cities worldwide. RTA joins transit systems across the globe that use the Transit app for riders to plan, track…
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SPT freezes 2023 subway fares to help ease cost-of-living crisis
By pausing the previously agreed increase in subway fares, the Strathclyde Partnership for Transport aims to maintain rising patronage levels, while supporting passengers who are already facing a cost-of-living crisis.
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Considering the future of mobility
For Intelligent Transport, a panel of public transport experts have come together to share their thoughts on what they think the future of mobility may look like, as well as offer their predictions on what they expect the most significant trend to impact the industry will be in the next…
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Getting passengers back on-board: LA Metro’s road to recovery
For the latest instalment of Intelligent Transport’s exclusive COVID-19 recovery series, Stephanie Wiggins, CEO of LA Metro, provides insight into the new services that the authority has introduced in order to meet the changing mobility requirements of its customers post-pandemic, as well as why it is important to focus on…
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MTA announces NYC subway’s single day ridership record in December 2022
Well on track with its post-pandemic recovery, the New York City subway has reached over three million riders on a single day for first time since 12 March 2020.
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Shaping the future of transport in Dublin
Sorin Costica, Head of Operations at Dublin Bus, shares his concerns and ambitions for the future of transport in Dublin and highlights the importance of embracing technology – such as MaaS and Account-Based Ticketing – to encourage wider modal shift in order to achieve a more sustainable and attractive public…
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Transport for London is here to support you on your accessible journeys
Tricia Wright, Chief People Officer at Transport for London, details the ways in which TfL is working to make the city’s transport network easier to use for all passengers, and highlights that, though a lot has been done, this work is only the beginning.
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TfL celebrates 10 years of contactless payment on London’s buses
Since first being launched in December 2012, more than 2.5 billion TfL bus journeys have been made using pay as you go with a contactless bank card, mobile or smart watch.
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Addressing the cost-of-living crisis: Transport ticketing’s role
Gianluca Cuzzolin, Chairman of the Calypso Networks Association (CNA), considers the impact of the cost-of-living crisis on passengers, and shares his thoughts on the importance of the public transport industry adapting to better support passengers during such a challenging time, as well as how this can be achieved through improved…
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CDOT and CTA make Chicago Avenue’s bus only lanes permanent
By making these temporary measures permanent, CTA will be able to improve service reliability by allowing buses to travel faster and stay on schedule, making riding the bus a more reliable and attractive transport option.
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MTA announces upgraded role of station agents to enhance the customer experience
With the new station agent role to be phased out across the subway system in early 2023, agents will no longer be limited to assisting customers from booths and will instead meet and support riders throughout the stations.
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LA Metro announces funding opportunity to increase wheelchair-accessible vehicle services
Provided through the State of California's Access for All Program, the funding will help increase the availability of on-demand wheelchair-accessible vehicles for people with disabilities across Los Angeles County.
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Zero-emission buses could encourage millions onto public transport, says new research
According to new research commissioned for Go-Ahead's Zero Emission Centre of Excellence, 55 per cent of people in the UK are likely to travel by bus more often if they are powered by zero-emission electric or hydrogen batteries.
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TfW to use AI technology to improve passenger experience for bus riders
The new artificial intelligence technology will help make bus services more attractive for the people of Wales, by enabling TfW to improve bus schedules and punctuality using the provided bus performance data.
