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Articles

The people behind the wheel: Lauren Streifer’s story, Public Transport Association Australia and New Zealand

11 September 2023 | By

For Intelligent Transport’s exclusive ‘The people behind the wheel’ series, Lauren Streifer, Chief Executive of the Public Transport Association Australia and New Zealand, shares insights into her transformative journey within the public transport sector, highlighting the pivotal moments, industry-shaping partnerships, and her vision for a more inclusive and sustainable future…

In-Depth Focus: Sustainable Mobility & Air Quality

8 September 2023 | By

Intelligent Transport Issue 3 2023’s Sustainable Mobility & Air Quality In-Depth Focus features articles from the City of Rotterdam, TRANSITION Clean Air Network and Lithuania’s Deputy Minister of Transport and Communications discussing the challenges faced in transitioning to greener transportation and how public transport can adapt to address pressing air…

In-Depth Focus: Passenger Experience

8 September 2023 | By

The Passenger Experience In-Depth Focus in Intelligent Transport Issue 3 2023 features articles from King County Metro and The Go-Ahead Group discussing the importance of enhancing the passenger experience when working to revive public transit ridership post-pandemic and the pivotal role of customer-centric strategies in shaping the future of sustainable…

Roundtable: Exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience

7 September 2023 | By

In Issue 3 2023 of Intelligent Transport, our Ticketing & Payments Roundtable brings together key industry personnel and those passionate about sharing their opinions on ticketing and payments to explore the transformative effects of new technologies – such as contactless and open-loop payment systems – within the ticketing space.

Intelligent Transport Issue 3 2023

7 September 2023 | By

In Issue 3 2023 of Intelligent Transport, we feature exclusive content from leading industry experts and thought leaders discussing: exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience; navigating short- and long-term strategies to ensure an enhanced customer experience; moving towards a greener and more…

Navigating the marketing challenges of multi-city Mobility‑as-a-Service platforms

4 September 2023 | By

Charles Nichols, Marketing Communications Manager at Solent Transport, takes the time to consider one of the most overlooked aspects of MaaS app development: marketing and promotion. Here, he explains the importance of managing customer expectations and ensuring success through effective MaaS marketing, and highlights that the responsibility to educate users…

The state of ticketing and payment technology: Current innovations and challenges

1 September 2023 | By

Intelligent Transport Advisory Board member, Carol Schweiger, discusses the benefits and challenges of implementing new payment technologies in public transport systems, such as mobile fare payment and contactless payment readers, while highlighting the importance of ensuring that these technologies are user-friendly and accessible to all passengers, including those who may…