Intelligent Transport Issue 3 2023

Editor’s Welcome

Driving innovation for the future of transportation

The transportation industry is rapidly evolving, with advancements in ticketing, electric and connected vehicles, and the passenger experience leading the way. Urban mobility and active travel solutions are re-shaping how people travel, while sustainability concerns drive innovation. Overall, technology, environmental considerations and changing consumer habits are shaping the industry’s landscape.

In this edition, we’re excited to bring you an engaging compilation of articles, interviews and features that offer a deep dive into the dynamic realm of transportation and mobility. Our curated selection of topics spans ticketing, innovation, safety, sustainability and the passenger experience, providing you with a comprehensive view of the driving forces that are shaping the industry.

Within this issue, we have taken the opportunity to focus on the importance of delivering an enjoyable and seamless passenger experience, with key thought leaders considering what is currently being implemented by the industry and what more can be done to improve the passenger journey within our Passenger Experience In-Depth Focus, which you can find beginning on Page 8. Then, on Page 20, hear from four industry experts as they explore the transformative effects of new technologies – such as contactless and open-loop payment systems – within the ticketing space and how that impacts the passenger. 

Thank you for joining us on this insightful journey through the world of transportation and mobility. We hope that you find inspiration and valuable insights within these pages. As ever, make sure to stay up-to-date with all of the latest public transport developments by visiting the Intelligent Transport website, and don’t forget to subscribe to make sure that you don’t miss out!

Included within this issue:

• THE PEOPLE BEHIND THE WHEEL
  Lauren Streifer’s story, Chief Executive of the Public Transport Association Australia and New Zealand
• VEHICLE & PASSENGER SAFETY
  Re-defining safety standards: Bolt’s innovative approach to micro-mobility safety
   – Dmitri Pivovarov, Vice President for Rentals at Bolt
• INTERVIEW SPOTLIGHT
  A ticket-office-less rail network: How Scheidt & Bachmann is rising to the challenge
   – Ben Jones, Business Development Manager at Scheidt & Bachmann
• SMART ROAD INFRASTRUCTURE
  The tech-driven roads of tomorrow: Advancing safety, efficiency and sustainability in the road ecosystem
   – Gonzalo Alcaraz, Deputy Director General of the International Road Federation
• PRODUCT SHOWCASE
  PARIFEX’s NANO-CAM: The cutting-edge speed and red light running camera
• ROUNDTABLE: TICKETING & PAYMENTS
  Exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience
  – Troy Bernard, Head of Transit Program Management at Discover Global Network
  – Brandon Policicchio, Chief Customer and Business Development Officer at Greater Dayton Regional Transit Authority (Greater Dayton RTA)
  – Dominik Elsmann, Head of Department for Cross-border Public Transport at Aachener Verkehrsverbund (AVV)
  – Llorenç Marcos Valls, Head of Technology & Mobility – T-mobilitat at Autoritat del Transport Metropolità (ATM Barcelona)
• IN-DEPTH FOCUS: PASSENGER EXPERIENCE
  – Michelle Allison, General Manager of King County Metro
  – Mark Anderson, Customer and Commercial Director at The Go‑Ahead Group
• IN-DEPTH FOCUS: SUSTAINABLE MOBILITY & AIR QUALITY
  – Adrienne Acioly, Project Manager – Mobility, and Arjan Oranje, Senior Programme Manager, from the City of Rotterdam
  – Dr Suzanne Bartington, Clinical Associate Professor at the Institute of Applied Health Research, University of Birmingham
  – Agnė Vaiciukevičiūtė, Deputy Minister of Transport and Communications for Lithuania.

PLUS MUCH MORE!