Roundtable: Exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience

Ticketing and payments play a crucial role in the public transport industry, serving as the gateway to seamless and efficient travel experiences. As technology advances, the adoption of new ticketing and payment systems, such as contactless and open-loop solutions, has transformed the way that commuters access and pay for transportation services. These advancements not only enhance the convenience and user experience for passengers, but also contribute to the overall efficiency and cost-effectiveness of public transport operations. By addressing challenges in implementation, ensuring security, promoting transport equity and embracing future developments, the industry can strive towards a ticketing and payments ecosystem that fosters accessibility, reliability and sustainability in public transport networks.

This ‘roundtable’ brings together key industry personnel and those passionate about sharing their opinions on ticketing and payments to explore the transformative effects of new technologies – such as contactless and open-loop payment systems – within the ticketing space. With an aim to enhance the commuter experience, improve operational efficiency and ensure equitable access to transportation, our experts delve into the challenges, advantages, security measures and future prospects associated with these innovative ticketing and payments systems.

Industry-leading participants:

Troy Bernard	Brandon Policicchio
Head of Transit Program Management at Discover Global Network	Chief Customer and Business Development Officer at Greater Dayton Regional Transit Authority (Greater Dayton RTA)

Dominik Elsmann	Llorenç Marcos Valls
Head of Department for Cross-border Public Transport at Aachener Verkehrsverbund (AVV)	Head of Technology & Mobility – T-mobilitat at Autoritat del Transport Metropolità (ATM Barcelona)

Download and read now!