Dubai Tram achieves record-breaking 52 million rides milestone

Posted: 14 November 2023 | | No comments yet

RTA underscores the tram’s operational performance, punctuality and commitment to safety protocols, emphasising its role in Dubai’s public transportation network.

Dubai Tram achieves record-breaking 52 million rides milestone

Credit: Roads and Transport Authority

Dubai’s Roads and Transport Authority (RTA) has celebrated the 9th anniversary of the Dubai Tram, announcing a remarkable achievement of serving approximately 52 million riders since its inauguration in 2014.

Over the course of its nine year journey, the Dubai Tram has covered 5.3 million kilometres, connecting 11 stations starting from Al Sufouh Station and concluding at Jumeirah Lakes Towers Station along Al Sufouh Road. The tram’s route spans across iconic landmarks such as the Palm Jumeirah, Dubai Knowledge Park, Dubai Media City, GBR and the Dubai Marina, providing a scenic and efficient mode of transit for both residents and tourists.

The surge in tram ridership is attributed to strategic improvements in tram intersections and operational efficiency. RTA has successfully reduced journey times by two minutes through re-scheduling and adjustments to the trip timing system, resulting in improved punctuality and an enhanced overall passenger experience.

Dubai Tram’s integration into the broader public transportation network is a key focus for RTA. The tram seamlessly connects with other mobility services, including the metro, buses, taxis and cycling lanes, ensuring accessibility to various destinations and aligning with the emirate’s vision of promoting sustainable and preferred mobility choices.

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The Dubai Tram is the first in the world that has been fitted with platform screen doors for enhanced passenger safety and security. It also boasts the title of the first tram outside Europe to use a ground-feeding electric system, eliminating the need for catenary cables. 

The fleet, comprising 11 trams, features seven compartments each, including Gold Class, Silver Class and a dedicated compartment for women and children. The trams are a symbol of modernity, equipped with state-of-the-art technology and amenities to cater to diverse passenger needs.

In addition, the Dubai Tram’s control centre oversees tram movement, driver performance and the efficiency of essential operational systems, including power systems and traffic signals at intersections along the tramway. With surveillance cameras and prompt response mechanisms, the control centre ensures the safety and seamless operation of the tram network.