Dijon Métropole renews global mobility contract with Keolis

Credit: Keolis

Keolis has announced that Dijon Métropole, the authority covering the Dijon metropolitan area, has renewed its trust in the company for the operation of its ‘global mobility’ contract. The one of its kind contract in France groups together public transport, car parking and the region’s bicycle service under the DiviaMobilités brand.

The new seven-year public service contract will begin on 1 January 2023 and will see Keolis support Dijon Métropole in developing its innovative global mobility offering, as well as its innovation and energy transition ambitions.

Dijon Métropole has been rolling out a global mobility plan since 2017, aiming to facilitate travel within the metropolitan area, while encouraging users to choose low-impact and shared means of transport, such as trams, buses, bikes or walking, rather than private cars.

Under the renewed contract, Keolis will continue to support the authority in achieving these goals and increasing the use of public transport. This will include improving services to key centres of attraction. Network performance will also be optimised with new on-demand transport services.

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In order to simplify transitions from one mode of transport to another, multimodal tickets will be extended across the network. At the same time, Keolis will support Dijon Métropole’s ambition of achieving a 12 per cent modal share for cycling by 2030 due to a diversified range of bike services.

Furthermore, Keolis also plans to modernise the ticketing system, enabling all DiviaMobilités tickets and passes to be bought and topped up directly from a smartphone. The company believes that a single account for passengers incorporating customer profiles, purchases, bookings, consumption management and favourites will make the transit experience even easier.

In addition, travel information will also be improved, with better integration of all modes – including walking – into the route calculator and real-time information about disruptions. These new features will be available on the website and in the DiviaMobilités mobile app.

Dijon Métropole lays claim to strong ambitions for the energy transition, including developing the production and use of hydrogen. Keolis will support the authority in setting up a project aiming to deploy a fleet of green hydrogen powered buses. The group is working with the authority on converting the maintenance workshops, providing staff training and organising the optimum operation of these new buses.