Transport for Wales to launch new bus app for TrawsCymru bus network

Credit: Transport for Wales

Transport for Wales (TfW) has announced a major new partnership with UK public transport technology provider Passenger, as it prepares to unveil a new bus app and website for the TrawsCymru long distance bus network.

The new, multilingual TrawsCymru app and website will support the Welsh government’s goal of achieving a bus system that boosts social equity and is capable of delivering the scale of modal shift needed to combat the climate emergency.

TrawsCymru will launch on Passenger’s customer experience platform and utilise its journey planning, bus timetables and live vehicle tracking capabilities. Mobile app ticketing, complemented by ticket eCommerce on the website, will also help to provide a step change in digital access to the TrawsCymru services.

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TrawsCymru is an integral part of the bus network in Wales, providing links between major towns and cities and helping people connect to work, education, health and leisure destinations. Over the next few years, Transport for Wales will be introducing improvements to the network, low carbon vehicles, integration of Traws and rail ticketing and improving roadside infrastructure and information for passengers.

James Price, Chief Executive at Transport for Wales said: “Our new app and website for TrawsCymru represent a significant milestone in our plans to overhaul public transport in Wales, as we look to create a network which appeals to a much wider demographic. Our purpose is to progress the Welsh government’s vision of a stable, easy-to-use network of bus services that fully connects to other methods of public transport. We want to provide a reliable, affordable, flexible and low-carbon transport network that supports more people to use the bus instead of their cars – and our new TrawsCymru app and website will complement our ongoing efforts”.

Transport for Wales is set to launch the new app in July 2022, followed by the website in August this year.