Grant Palmer to launch Bedfordshire’s first Pay As You Go payment system

Credit: Grant Palmer Limited

Grant Palmer Limited, Bedfordshire’s independent bus operator since 1999, has announced that it is launching the county’s first contactless payment system across its entire fleet from 25 April 2022.

The Tap On-Tap Off model will offer a seamless contactless payment experience for all passengers across the county. Customers will only need to tap their card or contactless device on the existing Electronic Ticket Machine (ETM) when boarding the bus and tap off on new Tap Off readers as they leave.

In addition to speeding up boarding times, the new ticketing system will simplify the payment process, keeping customers assured that they get the best possible fare, every time. According to Grant Palmer, customers will never pay more than the daily or monthly caps and can easily check their payment history using the company’s website. Payment by cash and mobile tickets will still be available.

In-Depth Focus: Ticketing & Payments

At launch, there will be six capped zones across the network, which include:

• Bedford Zone One
• Luton and Dunstable Zone
• Luton busway
• Leighton Buzzard
• Milton Keynes.

Thomas Manship, Executive Assistant for Grant Palmer Limited, said: “It has been great to work with Ticketer on this project. With their Tap Off readers, we are now able to offer a Pay As You Go model with fare capping for our customers. With simpler fares and greater flexibility to travel, we expect more passengers to come back to our buses and leave their cars at home.”