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In-Depth Focus: Ticketing & Payments

The Ticketing & Payments In-Depth Focus in Intelligent Transport Issue 1 2022 features articles discussing how new and improved ticketing and payments systems – particularly contactless Pay As You Go and Account-Based Ticketing systems – are making the public transport journey simpler and more affordable for passengers.

Included in this In-Depth Focus:

  • Flexibility in paying for travel
    Andrew Anderson, Transport for London’s Head of Transformation Portfolio: Payments, considers how far the Oyster card has come in its 19 years of operation and discusses why the future of flexible and convenient ticketing will be driven by contactless Pay As You Go payments.
  • Delivering Translink’s Future Ticketing System
    William McGookin, Head of Ticketing at Translink, provides Intelligent Transport with exclusive insight into the operator’s roll-out of its new Account-Based Ticketing system, which is set to make travel by public transport in Northern Ireland simpler and more convenient.
  • Expert Panel: Ticketing & Payments
    Dave Spillett, Account-Based Ticketing Product Manager at Fujitsu; Andrew Anderson, Transport for London’s Head of Transformation Portfolio: Payments; and William McGookin, Head of Ticketing at Translink, answer: How should operators, authorities and back-office providers be working together to ensure that ticketing, and the use of a travel scheme, can expand further from PAYG to ABT in order to provide services that work across modes, and even across different cities?

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