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In-Depth Focus: Passenger Experience

8 September 2023 | By

The Passenger Experience In-Depth Focus in Intelligent Transport Issue 3 2023 features articles from King County Metro and The Go-Ahead Group discussing the importance of enhancing the passenger experience when working to revive public transit ridership post-pandemic and the pivotal role of customer-centric strategies in shaping the future of sustainable…

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Intelligent Transport Issue 3 2023

7 September 2023 | By

In Issue 3 2023 of Intelligent Transport, we feature exclusive content from leading industry experts and thought leaders discussing: exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience; navigating short- and long-term strategies to ensure an enhanced customer experience; moving towards a greener and more…

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Embracing neurodiversity on West Country buses

15 June 2023 | By

Carolyn Giles, Head of People & Operations at Go South West (part of The Go-Ahead Group), provides exclusive insight into the steps that the operator is taking to support its colleagues with neurodiverse characteristics – including through its internal forum, ‘Go Well’. By opening up the conversation, Go South West…

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Empowering the workforce with technology

2 June 2023 | By

Elliot Tabachnik, Domain Product Owner for the Operations Domain at FlixTech, provides insight into how FlixBus is leveraging technology to empower its workforce to deliver a superior customer experience in today's rapidly evolving transportation industry through a combination of AI-driven decision-making, connected communication platforms and new technological developments.

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Intelligent Transport Issue 2 2023

30 May 2023 | By

In Issue 2 2023 of Intelligent Transport, we feature exclusive content from leading industry experts and thought leaders discussing: forming prosperous communities through improved transport equity; revolutionising transport and empowering operators with smart ticketing; marketing MaaS to improve awareness and increase adoption; and plenty more.

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Exploring TMB’s innovation strategy: Balancing sustainability and cost-effectiveness

17 May 2023 | By

One of Intelligent Transport's newest Advisory Board Members, Margarida López Romero, discusses the role of artificial intelligence and big data analytics in shaping the future of transportation, and shares her insights on how public and private stakeholders can collaborate to foster innovation and deliver a more sustainable public transport network.