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MTA's innovative fare gates promise a heightened customer experience, facilitating…
MTA's innovative fare gates promise a heightened customer experience, facilitating smooth entry for all passengers, complemented by a customer service centre dedicated to personalised assistance.
MTA introduces a six-month pilot of Quantum Self Securement Station…
MTA introduces a six-month pilot of Quantum Self Securement Station on select buses along the M7 route, allowing wheelchair users to secure themselves independently with the push of a button.
MTA triples its e-hail pilot, expanding on-demand paratransit options for…
MTA triples its e-hail pilot, expanding on-demand paratransit options for Access-A-Ride customers, enhancing flexibility and convenience.
For the latest instalment of Intelligent Transport’s exclusive ‘The people…
For the latest instalment of Intelligent Transport’s exclusive ‘The people behind the wheel’ series, Quemuel Arroyo, Chief Accessibility Officer at the Metropolitan Transportation Authority, shares how his desire to empower people to determine the quality of their life inspired him to join the transport industry, as well as some of…
As part of its most ambitious accessibility programme to date,…
As part of its most ambitious accessibility programme to date, MTA will be awarding contracts for 17 accessible stations in 2023, with $5.2 billion available for 67 stations across New York City.
As a result of significant improvements in on-time performance and…
As a result of significant improvements in on-time performance and driver no-shows, combined with investments in technology, MTA's Access-A-Ride paratransit service has achieved record levels of customer satisfaction.
By expanding the open stroller programme, the Metropolitan Transportation Authority…
By expanding the open stroller programme, the Metropolitan Transportation Authority has taken a meaningful step toward creating a universally accessible transit system.
The federal funding will allow MTA to modernise New York…
The federal funding will allow MTA to modernise New York City's subway system, with a key focus on making transit services more accessible for people with disabilities and increasing access to critical services.
In line with its commitment to improve access to transportation,…
In line with its commitment to improve access to transportation, MTA's expansion of OMNY will provide Reduced-Fare customers with more choice on how to pay for their public transit journeys.
As part of the agreement, MTA will add lifts or…
As part of the agreement, MTA will add lifts or ramps to create a step-free path of travel at 95 per cent of its currently inaccessible subway stations by 2055.
The Metropolitan Transportation Authority has announced its plans and investments…
The Metropolitan Transportation Authority has announced its plans and investments for major improvements to be implemented to further passenger accessibility at 26 New York City Transit stations.
The Elevate Transit: Zoning for Accessibility initiative will enable the…
The Elevate Transit: Zoning for Accessibility initiative will enable the Metropolitan Transportation Authority to achieve a fully accessible transit system across New York City on a faster timeline.
Among the plans to improve the city’s bus network is…
Among the plans to improve the city’s bus network is an increased rollout of Transit Signal Priority and 20 additional miles of bus lanes to speed up journey times.
The MTA has big plans to make New York’s transport…
The MTA has big plans to make New York’s transport network even more accessible for its passengers, including new subway car designs and station overhauls.
The 57th Street station is now fully accessible, and becomes…
The 57th Street station is now fully accessible, and becomes the 12th accessibility project completed by New York’s MTA in the past year and a half.
