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Issue 1 2016

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Every journey matters — a pan-TfL Customer Information Strategy

25 August 2016 | By Silke Elvery, Strategy and Planning Manager, Transport for London (TfL)

Following a review of customers’ current and future expectations, Transport for London (TfL) is working on a long-term vision to improve how their passengers access information. Silke Elvery, TfL’s Strategy and Planning Manager, provides details of their Customer Information Strategy and how it supports the fact that customers ultimately want…

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Pushing to make accessibility the norm, not the exception

4 April 2016 | By

One of the major obstacles that persons with disabilities still face today is accessing public transport. Although some cities have already become good reference studies by showing how networks can be made accessible for all, Gunta Anca – Vice-President of the European Disability Forum (EDF) and Chair of their Expert…

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Issue #1 2016 – Digital version

25 February 2016 | By Intelligent Transport

In this issue: A Foreword from Alexander Dobrindt, German Federal Minister of Transport & Digital Infrastructure; Two articles focusing on Germany; An update on public transport in Poland, emphasising the role of EU funds and organisational activities that can attract new passengers; TETRA developments; Accessibility and Real-Time Passenger Information Supplements;…

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Transport Accessibility supplement 2016

25 February 2016 | By

In our first-ever Accessibility Supplement, Dora Ramazzotti at SRM gives an overview of how accessible Bologna’s public transport network is, and Ezio Castagna from CTM explains how Cagliari is investing in vehicles and infrastructure to enhance accessibility. Plus Gunta Anca from the EDF says that the industry must do more…

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Real-Time Passenger Information (RTPI) supplement

25 February 2016 | By Intelligent Transport

In this Real-Time Passenger Information Supplement, TfL’s Strategy & Planning Manager Silke Elvery offers insight to how London is improving the way passengers access information, plus Anders Borring-Møller from Movia Public Transport explains his organisation’s strategy to renew traffic information.

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Foreword: Decentralised prosperity through mobility…

25 February 2016 | By Alexander Dobrindt, Federal Minister of Transport and Digital Infrastructure, Germany

There is almost no other country in the world which stands for decentralised prosperity like Germany. Our highly developed public road and rail transport network makes a substantial contribution in this respect by providing the relevant links in metropolitan regions as well as in rural areas. After all, a properly…

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Munich’s transport system: infrastructure development, multimodality and tariff reform

25 February 2016 | By Alexander Freitag, Managing Director, and Markus Haller, Head of Conceptual Design at The Munich Transport and Tariff Association (MVV)

The Munich Transport and Tariff Association (MVV) is one of the most successful transport associations in Europe. The continually growing passenger numbers – in 2015 they reached for the first time an estimated 700 million – have clearly confirmed this. Yet, there is no time to sit back. To further…

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Expanding Hamburg’s U-Bahn network – thinking of the future

25 February 2016 | By Henrik Falk, CEO of Hamburger Hochbahn AG

Hamburg is a growing city; its population is expected to increase by 100,000 by 2025, and with it, people will demand a lot from the city’s public transport offering. For Intelligent Transport, Henrik Falk, CEO of Hamburger Hochbahn AG – the organisation responsible for operating the metro system and most…

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A transformative change for American transport

25 February 2016 | By Andrew Bata, UITP Regional Manager, North America

Americans have had a long love affair with the car, but cities around the country have shown increasing interest in supporting a more multi-modal transportation policy in recent years – even in places long-associated with the automobile. Changes in demographics, technological advances and societal attitudes are all thought to be…

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TETRA – secure communications for public transport

25 February 2016 | By Intelligent Transport

Public transport companies around the world increasingly rely on secure, protected and highly available communication solutions. This market offers huge potential, and is steadily evolving as communications technology advances. TETRA voice and data communications play a major role in safeguarding public transport networks, and operators who deploy TETRA benefit from…

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Public transport in Poland – the reality and prospects

25 February 2016 | By Adam Karolak, President of the Chamber of Urban Transport (IGKM)

Recent years in the urban transport sector in Poland were characterised by large investment projects and purchases of bus fleets and tram rolling stock. However, the overall number of passengers decreased slightly, which is in contrast with high funds allocated annually for transport investments. As it turns out, they do…

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Traffic information? In Movia it’s created in the process

4 February 2016 | By

Since 2012, Movia Public Transport in Denmark has been working on a strategy to renew its traffic information; a decision that followed customer studies which revealed that among the different elements of public transport, customers rate useful traffic information as a high priority. Anders Borring-Møller, Programme Manager, explains how Movia…

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Every journey matters – a pan-TfL Customer Information Strategy

4 February 2016 | By

Following a review of customers’ current and future expectations, Transport for London (TfL) is working on a long-term vision to improve how their passengers access information. Silke Elvery, TfL’s Strategy and Planning Manager, provides details of their Customer Information Strategy and how it supports the fact that customers ultimately want…

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Accessibility of public transport in Bologna

4 February 2016 | By ,

Bologna is the capital of the Emilia-Romagna region in northern Italy, where those responsible for public transport are committed to making changes so that services are accessible for all. Dora Ramazzotti, General Affairs Manager at SRM (the public transport authority of Bologna) and Andrea Bottazzi, Rolling Stock Manager at TPER…