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The Passenger

 

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King County Metro’s vision for a sustainable, inclusive and innovative commuting experience

14 December 2023 | By

Michelle Allison, General Manager of King County Metro, sat down with Intelligent Transport’s Halimah Haque to discuss the agency’s strategies to enhance the passenger experience as it works to revive public transit ridership post-pandemic. By providing a robust service network, improved safety measures, transit ambassadors and technological enhancements, the agency…

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Roundtable: Exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience

13 December 2023 | By

This ‘roundtable’ brings together key industry personnel and those passionate about sharing their opinions on ticketing and payments to explore the transformative effects of new technologies – such as contactless and open-loop payment systems – within the ticketing space. With an aim to enhance the commuter experience, improve operational efficiency…