New mobility platform enhancing first- and last-mile journeys

SNCF Mobilités has partnered with Karhoo to bring door-to-door transport services to travellers across France.

The new platform, powered by Karhoo, enables travellers on SNCF’s high-speed trains to book first and last mile journeys by taxi or private hire vehicle.

The service called “Mon Chauffeur” can be accessed through the app or website.

The service has been launched in 25 stations across France and will be extended throughout 2019. 

The real-time cost comparison, that Karhoo offers, coupled with the extensive network of 150 fleets in France, allows SNCF to now provide its customers with a selection of the best offers at the best price, calculated according to the route.

As well as convenience customers will enjoy a high-quality service with a guaranteed reservation and no queuing. The driver will wait for customers at a designated meeting point and adapt to possible schedule changes if needed.

SNCF passengers can book their ride either in advance when purchasing train tickets or on the move by connecting to the train’s Wi-Fi.

The number of journeys is expected to grow to a few thousand per day in 2019.

Jérome Laffon, Marketing Director of SNCF Travel, said:”This partnership with Groupe Renault makes it possible to meet the challenges of shared mobility, and we are developing technological solutions to make our customers’ travel even easier. With this new TGV INOUI service, we are simplifying and smoothing our customers’ journeys from the beginning to the end of their journey.” 

Boris Pilichowski, Co-CEO Karhoo, said:“The Mon Chauffeur service marks a milestone moment for Karhoo and the mobility sector. Enabling door-to-door transport for SNCF customers takes us a step closer to a truly integrated network while improving the passenger experience tenfold. It is with great pride we unveil the Mon Chauffeur service today which exemplifies Karhoo’s pioneering innovative spirit.”

Aranud Molinié, Groupe Renault Global Mobility Director and President of Karhoo, said: “Allowing mobility for everyone everywhere has been part of the Groupe Renault’s DNA since its foundation. SNCF Voyages and Groupe Renault were therefore called upon to join forces to design an offer from the first to the last kilometre: an unprecedented offer since it is able to cover a very large majority of France, while being available 24 hours a day, 7 days a week, for one or more passengers, in business, sharing or family, and at the most advantageous rates on the market.

“Karhoo, our urban mobility platform, benefits from a powerful technology that links taxi and VTC fleets to customers worldwide, aggregating a total of 1.8 million vehicles on six continents. It fully illustrates our company’s ability to put innovation at the heart of a revolutionary mobility offer.”