Bolt reaches milestone of 150 million customers in over 45 countries

Credit: Bolt

European mobility provider Bolt has announced that it has achieved a significant milestone, surpassing 150 million customers across more than 45 countries and 500 cities. This demonstrates Bolt’s extensive reach and strong presence in the market.

Bolt’s diverse suite of mobility products, including ride-hailing, micro-mobility (scooter and e-bike rental), food delivery, grocery delivery, Bolt Drive (free-floating car-sharing) and Bolt Business (corporate mobility service), has contributed to its broad customer base. In addition, over 3.5 million partners, including drivers and couriers, now rely on the company’s app for income generation, with over one million partners in Africa alone.

Despite facing challenges such as inflation and rising interest rates, the company has shown continued to show revenue growth and is on track to become the first fully profitable European mobility platform within the next 12 months. 

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Markus Villig, Founder and CEO of Bolt, said: “Our core principles have remained the same since we had been founded 10 years ago – by being the most operationally efficient mobility platform in the world we can provide incredible value to our customers and partners. Having great service and attractive prices drive our industry leading growth, and we’re proud to now serve 150 million customers across 45 countries. This extraordinary scale will allow us to reach profitability over the next 12 months.”

Mikko Salovaara, Bolt’s incoming Chief Financial Officer, said: “In an industry where it is notoriously hard to operate profitably, Bolt stands head and shoulders above its competitors. The culture of maximising operational efficiency which was instilled by Markus 10 years ago continues to guide the business today and has left Bolt well-positioned to reach and maintain long term profitability. I look forward to being part of this next stage in Bolt’s journey as the business prepares for IPO.”

The company’s accomplishment coincides with its 10-year anniversary since its founding by Markus Villig in Tallinn, Estonia. Starting as a ride-hailing app in 2013, Bolt has experienced remarkable growth, expanding into food delivery, scooter rentals and introducing grocery delivery and car-sharing services.