TfW’s Newport fflecsi pilot to be completed in September 2022

TfW and the Welsh government’s pilot project, supported by Newport Council and Newport Transport, has provided substantial data that will now be analysed and used to improve future public transport route planning in the area.

In addition, the pilot has also provided useful information on how customer travel habits have changed throughout the COVID-19 pandemic, demonstrating that fewer people are commuting to work since the introduction of working from home and that leisure journeys have increased.

Newport Transport will announce its new bus timetable week commencing 22 August and the new services will be introduced from 4 September 2022, giving passengers a three-week transition period before the fflecsi service comes to an end.

On-demand public bus service pilot launched in Newport

Andrew Sherrington, TfW Head of Bus Network and Service Development, said: “At TfW we are continuously looking at ways to improve public transport and provide a network that meets customers’ needs. The fflecsi pilot in Newport allowed us to implement and develop demand responsive transport in an urban setting and has provided us with a wealth of useful information on the journeys being taken around the city.”

Scott Pearson, Managing Director of Newport Transport, said: “Newport Transport was pleased to be selected to operate the pilot urban fflecsi service for TfW, the outcome of which has meant that we have been able to develop our network using the data gathered during this pilot period. Newport Transport will be making a number of service enhancements from 4 September designed to mitigate the fflecsi pilot coming to an end, further detailed information will follow. Our operations team will continue to monitor and gather customer feedback to ensure our service is accessible for our customers in the city of Newport and our wider network.”