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Articles

moBiel – building a future on customer intimacy

22 December 2009 | By Wolfgang Brinkmann, Managing Director, moBiel GmbH

For four years, Bielefeld - a city in the Northeast of the Federal State of North-Rhine-Westphalia with a population of approximately 325,000, has topped the category of ‘Overall Customer Satisfaction' on the annual German public transport survey ‘ÖPNV-Kundenbarometer'. Its strong customer focus is what moBiel, the city's public transport operator,…

Delivering a world class underground network for Londoners

22 December 2009 | By Dean Finch, Chief Executive Officer, Tube Lines

It is now just over six years since Tube Lines took over responsibility for maintaining and upgrading London's Jubilee, Northern and Piccadilly lines. One of the largest capital infrastructure projects in the world, the 30 year Public Private Project (PPP) will transform the lives of millions of Londoners and give…

Taking Austria to the next level

28 October 2009 | By Doris Bures, Federal Minister of Transport, Innovation and Technology, Austria

There are only a few countries in the European Union having a comparably high standard of public transport. 5.5 million rail or bus trips are recorded daily in Austria. Each Austrian travels 2,800km by public transport per year - this is an achievement that is worth sharing, but which we…

Big network changes for Bern

28 October 2009 | By René Schmied, CEO of BERNMOBIL

BERNMOBIL operates public transport services by tram, bus and trolleybus in the city of Bern, the capital of Switzerland, and the surrounding suburban villages of Ostermundigen, Köniz and Bremgarten. Bern has approximately 130,000 inhabitants and including the surrounding villages BERNMOBIL serves approximately 190,000 people. Since 1999, BERNMOBIL is an independent…

TPG give their trams a facelift – the quest for new technology

28 October 2009 | By Roland Bonzon, Director General, Geneva Public Transport (TPG)

Geneva and the tramway - this is an old story of being in-love and out-of-love. Following an impressive expansion between 1903 and 1924, (at its peak, the Geneva tram system was one of the most extensive in Europe), there was a period of long recess during the 1920s. Then came…

New pleasures of driving

28 October 2009 | By Martin Baltes, Managing Director, IVB

At the end of the year, the last of 32 tram vehicles will be arriving in Innsbruck. Four years have passed since the contract was awarded - and it has been a period of intense work for the Innsbruck transport services (IVB). But the hard work has paid off: Tyrol's…

IRID technology: the London focus

28 October 2009 | By Jeremy Evans, Head of Technology Delivery Group, Directorate of Traffic Operations, Transport for London (TfL)

Transport for London's Jeremy Evans, Head of Technology Delivery Group in the Directorate of Traffic Operations, reveals the new technology that is helping smooth the flow of traffic in one of Europe's busiest cities. As one of a range of measures that are helping to keep traffic flowing in the…

Investing in the future of Blackpool’s tram network

28 October 2009 | By Craig Waters, Commissioning Editor of Intelligent Transport

The Blackpool tramway has been in existence for over 120 years, and so a scheme to upgrade the system, approved by the Government in June 2009, is a project that will ensure the tram network has a great future ahead. Craig Waters, Commissioning Editor of Intelligent Transport met with Paul…

Emerging trends in tunnel fire suppression

28 October 2009 | By Dr. Fathi Tarada, Director of Fire Safety Engineering, Halcrow Group Ltd, Co-Chairman of the PIARC Working Group on Air Quality, Fire and Ventilation, and member of the Technical Advisory Committee for the International Symposium on Aerodynamics and Ventilation of Vehicle Tunnels

Fire suppression is emerging as a key risk reduction measure for consideration in tunnels under construction or undergoing refurbishment. However, understanding the possible benefits, limitations and costs of fire suppression, and reflecting that understanding in the project decision-making process, is still a nascent science. This article describes some of the…

TETRA – a global standard

28 October 2009 | By Bernt Mattsson, TETRA Technical Officer, European Telecommunications Standards Institute (ETSI)

Terrestrial Trunked Radio (TETRA) is the most successful digital trunking standard for professional users. Users of Private Mobile Radio (PMR) and Public Access Mobile Radio (PAMR) technology include police, ambulance and fire services, security services, utilities, military, public access, transport services, airports, factory site services, mining and the like. These…

Multi-disciplinary research for sustainable transport

20 September 2009 | By Guy Bourgeois, Managing Director, INRETS

INRETS is a public body and develops applied research in the field of surface transport. INRETS is acknowledged within Europe in the field of transport research as a leading Institute; it currently chairs the European Conference of Transport Research Institutes (ECTRI), it is strongly involved in many European projects, and…

Andante: a new mobility concept and an interoperability dream

20 September 2009 | By Mário Coutinho dos Santos, Chief Financial Officer of Metro do Porto and Chief Executive Officer of TIP

The Andante intermodal system aims to provide a new concept in public transportation, and is based on an integrated mobility system focused on the customer and oriented by the market. In contrast with traditional transport systems, Andante is based on co-opetition (cooperative competition) among various transport operators, who assume a…

Carris’ answer to service quality in Lisbon

20 September 2009 | By Jorge Fonseca Nabais, Development and Innovation Director, Carris

Carris (Companhia Carris de Ferro de Lisboa) is the urban transport operator of Lisbon and throughout its 137 years of existence, has constantly been aware of its responsibilities. Carris' development policy and strategy seeks to change behavioural role and organisational structure, making public transport more attractive and efficient with a…

Arriva in Portugal: a tale of two companies

20 September 2009 | By Manuel Oliveira, Managing Director, Arriva Portugal and António Corrêa Sampaio, Managing Director, Transportes Sul Do Tejo, S.A (TST)

With almost nine years’ experience in the Portuguese transport market, Arriva looks at how its operations in the country have contributed to Arriva’s development from a relative unknown to one of Europe’s leading transport groups with bus, rail and coach operations in 12 countries. When Arriva entered the Portuguese transport…

The rolling stock operated by Metro de Madrid

20 September 2009 | By Manuel González Márquez, Department of New Rolling Stock, Metro de Madrid

Metro de Madrid has grown significantly in the last 15 years, from a network of 121km in 1995 to the current 283km. The fleet of rolling stock operated by the company has also grown in parallel, from 1,076 wagons in 1995 to the current 2,281. The detail of trends in…