New digital signage system installed across Chile’s Santiago Metro

Posted: 23 January 2019 | | No comments yet

The DENEVA platform is a renewed information system that not only entertains the users of the stations and subway lines, but reduces the perception of waiting.


Chile’s Santiago Metro has had a new digital signage system installed, offering improved passenger information.

The project, implemented with SICE, includes 18 ‘smart stations’ and enables up-to-date reports on potential service delays and interruptions for the 2.7 million daily users of the metro. Alongside this, advertising, safety recommendations and educational campaigns can be displayed.

The digital signage circuit implemented includes on-board displays and medium and large format displays in crowded areas and different terminals. Interactive kiosks have also been installed in the main stations to display intermodal information. Travellers can use these to access help and advice, or for locating destinations.

DENEVA, the digital signage solution developed by ICON multimedia, receives data from various information sources, meaning it can broadcast any incident or emergency across the metro network.

The Santiago Metro has recently opened Line 3 – which links Quilicura with La Reina in approximately 30 minutes – demonstrating the commitment to improving the public transport network and connections across the region.

The new line spans 22km, serving over 1 million people in the Santiago districts of Quilicura, Conchalí, Independencia, Santiago, Ñuñoa and La Reina. Three of them – Quilicura, Conchalí and Independencia – will be connected to the metro system for the first time.