Wellington’s on-demand transport trial records over 30,000 trips
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Posted: 31 May 2023 | Intelligent Transport | No comments yet
With over 36,000 trips having been made, Wellington’s on-demand public transport trial in Tawa celebrates its first year, offering customers with flexible and convenient transportation using a mobile app.


Credit: Transdev
Transdev has announced that Wellington’s on-demand public transport trial in Tawa has celebrated its one-year anniversary, with a record of over 36,000 trips since its launch in May 2022. The innovative service allows customers to order rides using a mobile phone app, enabling them to travel on 17-seater buses that operate without set routes, instead catering to flexible pick-up and drop-off locations known as ‘virtual stops’.
Over the past 12 months, the on-demand service has been tested with a fleet of five buses, offering a flat fare of $2.50 for travel between Kenepuru and Grenada North. The convenience and adaptability of the service have made it immensely popular among commuters and residents who simply want to navigate the area throughout the day, whether for social visits, shopping trips, accessing community facilities, or commuting to school.
Wellington trials on-demand public transport to encourage modal shift
Tawa On Demand offers a cost-effective and efficient way to reach several key destinations, including Outlet City, Kenepuru Hospital, Tawa Junction and local train stations such as Linden, Tawa, Redwood and Takapu Road. Operating hours are from 06:30 to 20:00 on weekdays and from 08:30 to 19:30 on Saturdays, ensuring convenient access throughout the week.
In order to take advantage of the Tawa On Demand service, customers can download the free Via app from their mobile device’s app store or visit the Metlink website for more information. By embracing this innovative transportation solution, residents of Tawa can enjoy seamless mobility and enhanced connectivity within their suburb.
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Related topics
Accessibility, On-Demand Transport, Passenger Experience, Public Transport
Related modes
Bus & Coach, On-Demand Shuttle
Related cities
Wellington
Related countries
New Zealand