Voi e-scooters integrated into German ride-hailing service

Posted: 2 June 2020 |

The service integration will become available in Hamburg, Berlin and Munich, designed to offer users a more diverse range of mobility options.


Micromobility operator Voi has partnered with FREE NOW, the ride-hailing joint venture between BMW and Daimler Mobility headquartered in Hamburg, Germany, to offer a wider range of mobility services by integrating its e-scooters into the FREE NOW app. The cities of Munich and Berlin will follow in the coming weeks, and more third-party services are expected to be launched during the summer.

“We are very happy to have partnered with Voi to offer our customers an even broader range of mobility options. By adding this easy and straightforward way of travelling the city, we want to expand the freedom of choice for our customers. It’s our aim to make mobility available for everyone in any situation,” said Alexander Mönch, General Manager of FREE NOW Germany & Austria.

“At Voi we strongly believe that changing traffic for good can only be achieved through joint efforts. This is why we are especially excited to announce our cooperation with FREE NOW. There is no doubt that the future of mobility lies in multimodal and app-coordinated solutions – with FREE NOW we have now teamed up with one of the leading developers in the field,” added Claus Unterkircher, General Manager for the DACH-Region at Voi Technology.

Users log in with their existing FREE NOW ride-hailing account and tap the scooter icon on the main screen to find a scooter nearby. After the ride, the user has to find a safe parking spot and end the ride in the FREE NOW app.

“We need intelligent traffic solutions for urban areas in order to tackle the tense traffic situation. Mobility options need to be more diverse so that consumers have a real alternative to their own car. With a strong partner like Voi we can offer our customer-base a new, sustainable and flexible service in three important German cities,” Mönch said.

Voi has stressed that, due to the current situation, hygiene is more important than ever. All Voi scooters are disinfected on a daily basis in addition to the usual cleaning schedule when they are taken in for charging or maintenance.