The People Behind the Wheel Podcast Episode 1 – Lona Hankins, New Orleans RTA

Beginning the conversation for this episode, Lona Edwards Hankins, CEO of the New Orleans Regional Transit Authority (RTA), provides a glimpse into her role at RTA and the unique challenges and opportunities that she faces in managing the historic transit system while modernising it for the future. Lona shares her passion for making a meaningful impact on the city and community that she loves, as well as her journey from her previous roles to leading the transformation of New Orleans’ public transit system.

Then, Lona delves into her leadership style, focused on turning challenges into opportunities, as she discusses her commitment to solving complex problems and ensuring that public transportation continues to serve as a vital lifeline for the community. She emphasises that public transit can be a powerful force for positive change within the region, attracting economic development and employers while improving the quality of life for its residents.

In the second half of this episode, we shift our attention to the future as Lona shares her vision for a forward-thinking, inclusive and environmentally sustainable future of public transportation in New Orleans and beyond. She shares her hopes to develop RTA as an incubator for talent, where staff thrive in an efficient, sought-after work environment and choose to stay and grow with the agency.