Transit launches new Metro Transit app for real-time updates
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Posted: 5 March 2019 | Intelligent Transport | No comments yet
The Transit app counts millions of active users in more than 175 cities worldwide, including tens of thousands in Metro Transit’s service areas: the City of St. Louis and St. Louis County in Missouri, and St. Clair County in Illinois.
Transit’s new official app provides real-time information and trip-planning services vie one mobile application for the St. Louis region’s public transportation system.
With the app, Metro riders can see nearby transit options and departure times in big text and bright colours. Users can easily navigate the region, aided by accurate real-time MetroBus tracking, trip planning and step-by-step navigation with Transit’s GO feature.
Jessica Mefford-Miller, Executive Director of Metro Transit, said: “We are excited to partner with Transit so our riders access smart, user-friendly technology that makes it even easier to use the Metro system. With this app, our customers can check real-time information, get the latest service alerts, look up schedules, and plan multimodal trips – all from the palm of their hand.”
Transit also offers first- and last-mile connections to Metro with its Transit+ feature. For certain trips, Transit will suggest taking an Uber or a Lyft for part of the journey; connecting with MetroBus or MetroLink services. This first-of-its-kind feature allows users to plan, book and pay for a ride-sharing trip, while getting real-time updates on their Metro connections: all in one app.
Metro joins dozens of other public transit agencies throughout North America that have partnered with Transit, including Boston’s MBTA, Baltimore’s MDOT MTA, Tampa Bay’s PSTA, Silicon Valley’s VTA and Montreal’s STM.
Jake Sion, Chief Operating Officer of Transit, said: “Partnering with a single app that prioritises transit makes it clear to riders where they can go for information. We’re excited to work with Metro and to see more people using Transit as part of their daily routine.”
In addition to helping riders access a comprehensive, easy-to-use and widely adopted app, through this partnership Metro will also receive usage data and customisations to better serve its riders, such as adding the ability to text, call or email Metro customer service directly.
Intelligent Transport Systems (ITS), Multimodality, On-Demand Transport, Ticketing & Payments, Travel & Passenger Information
Bus & Coach, Metro
Illinois, Missouri, United States of America
Jake Sion, Jessica Mefford-Miller