First Travel Solutions is expanding its taxi booking system

Posted: 6 February 2018 | | No comments yet

The new partnership between First Travel Solutions and Autocab will improve the customer experience with the introduction of a new automated booking process…

First Travel Solutions is expanding its taxi booking system

First Travel Solutions has partnered with booking and dispatch specialists, Autocab, to expand its taxi booking system for customers.

The strategic partnership with Autocab enhances First Travel Solutions’ taxi network, allowing the business to introduce seamless automated booking processes for taxi operators using Autocab’s dispatch solution. The integration will therefore deliver a wide range of benefits, including real-time passenger information and administration efficiencies.

Dave Rose, Product Manager at Autocab, said: “We are extremely pleased to be working with First Travel Solutions. The strategic partnership reflects both organisations’ desire to improve end-to-end efficiencies within the supply and demand of the transportation sector and how technical innovation is driving change as Autocab focus on delivering the iGo network, which helps transform local taxi firms into national booking platforms.”

The partnership will also improve the overall passenger experience, including quick access to vehicle make, model and colour through vehicle and journey information, as well as detailed up-to-date information on the journey through real-time passenger information using Google Maps.

Speaking about the partnership, Christopher Lee, Procurement and Quality Manager at First Travel Solutions, said: “We’re delighted to partner with Autocab as their market-leading booking and dispatch system will integrate directly into the First Travel Solutions web based booking platform, enabling ground transportation requirements to be distributed to our suppliers and allocated to their drivers in seconds.”