West Midlands Metro introduces extra trams to meet surging customer demand

Posted: 8 November 2023 | | No comments yet

In order to meet increasing passenger demand, West Midlands Metro has introduced extra trams during peak hours, providing passengers with a more frequent and reliable commuting experience.

West Midlands Metro to introduce extra trams to meet surging customer demand

In response to the West Midlands Metro’s increasing popularity, the West Midlands Combined Authority (WMCA) has announced that it has introduced extra trams during peak times. The move is aimed at meeting growing customer demand and improving the overall passenger experience.

The enhanced timetable sees up to three additional trams added to the existing service during busy periods, complementing the already efficient 10-minute frequency schedule. This initiative is expected to ease congestion during peak hours and provide passengers with more frequent, convenient and reliable tram services.

Andy Street, Mayor of the West Midlands and WMCA Chair, said: “As our regional economy continues to bounce back post-COVID, it’s been very encouraging to see the level of take-up for public transport – with more and more people using it to get to work. We have seen this most clearly on the Metro where the popularity of the service has sometimes led to crowding on some services hence why we’re delighted to announce that more trams are being introduced at peak times to ease that pressure and provide passengers more frequently.”

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The Mayor further emphasised the need for additional investments to expand the network across Birmingham and the Black Country, reducing traffic congestion and offering a reliable alternative to car commuting.

Michael Reading-Skilton, Metro’s Commercial Manager, said: “These extra services will make the tram an increasingly attractive travel option, making journeys more comfortable at busy times while helping us deliver an even more reliable and sustainable service for the tens of thousands of people who rely on us every day.”

With the introduction of additional trams during peak hours, the West Midlands Metro aims to meet the growing demand for public transportation, provide a comfortable commuting experience and encourage more people to choose the tram as their preferred mode of travel.