TransLink now offering passengers free Wi-Fi on all RapidBus routes
By providing free Wi-Fi on RapidBus vehicles, TransLink hopes to elevate the customer experience and make commuting more enjoyable.
Customers using TransLink’s express RapidBus services can now use free Wi-Fi during their commutes.
Through TransLink’s Customer Experience Action Plan, TransLink and Rogers Communications are installing free public Wi-Fi, available to anyone with a mobile device, system-wide on transit vehicles and at transit hubs.
Currently, customers can access free Wi-Fi:
- On all five RapidBus routes and some other articulated buses
- On-board most SeaBus vessels
- On some SkyTrain cars
- At both SeaBus terminals, Edmonds Station, New Westminster Station, Carvolth Exchange and Langley Centre Exchange.
“Not only is RapidBus faster with fewer stops, but now all customers can ride our premium bus service without having to spend money on data fees,” says TransLink‘s CEO, Kevin Quinn. “These upgrades are yet another way that we are elevating customer experiences by making it easier for customers to use their transit time for leisure, work or to connect with family and friends.”
Work to install free public Wi-Fi on transit vehicles and in hubs is continuing with the goal to make the entire system Wi-Fi accessible. In the short-term, TransLink will prioritise vehicles that carry the most passengers, like articulated buses and SkyTrain cars.