Dott expands micro-mobility operations in Brussels, Belgium

Credit: Dott

European micro-mobility operator Dott has announced that it is expanding its fleet of shared e-scooters and e-bikes in Brussels due to growing demand. To support a surge in the use of its services, the provider is adding a second warehouse in a larger operations centre located on Rue Plantin to house fleet maintenance and operations support functions.

During 2021, Dott saw more than double (176 per cent) the number of rides in the city compared to 2020, with as many people now using its shared vehicles as taking taxi rides across the Belgium capital. Over 60 per cent of rides now take place using a pass, which offer greater value for regular users – demonstrating that Dott’s fleet of e-scooters and e-bikes are being used for regular, effortless travel around the city.

An average trip distance of 2.02km shows that micro-mobility vehicles are being used for significant trips that would not typically be walked. Since launching, 50 per cent of the population of Brussels has now ridden a Dott e-scooter or e-bike.

To accommodate the increase in riders, Dott has unveiled the first of its next generation of e-scooters. New features include front suspension and larger 11.5-inch wheels for a more comfortable ride; an integrated phone holder with wireless charging; and enhanced location accuracy to improve control around parking and speed controls.

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The new warehouse and e-scooters will continue to be operated using Dott’s unique approach to micro-mobility, with repairs, maintenance and logistics being handled in-house by specialists, to ensure greater control over the quality of its operations, resulting in a safer and more reliable service for its users.

Dott now has a team of over 50 based in Brussels and, with the new warehouse, has over 3,000m² of space in the city. A fleet of 20 cargo bikes and 10 e-vans will support millions of journeys per year throughout the city. 

Marien Jomier, General Manager – Belgium at Dott, said: “The opening of our new, expanded warehouse marks a new chapter for Dott in Brussels. Having doubled our usage [in 2021], we have become a part of everyday life in the city, helping to keep people moving in a sustainable way. This new base for our operations will ensure that we can continue to provide a safe and reliable service for increasing numbers of riders.”

Dott first established its services in Brussels in January 2019. Since then, it has expanded to reach 11 countries and over 40 cities, adding e-bikes to its fleet of e-scooters in order to suit the different needs of its riders.

The micro-mobility company prioritises the safety of its riders, other road users and pedestrians, collaborating closely with the cities it operates in to offer a service adapted to the needs of each city. Consistently measuring and reducing its impact on the environment, Dott offers the most efficient way to get around whilst reducing pollution and congestion in cities.