West Midlands Metro to launch Metro Ticket Zones with new fare structure

Credit: West Midlands Metro

West Midlands Metro has announced plans to introduce a new, zone-based approach to its fares to provide greater fairness and flexibility for the thousands of customers who rely on the network every day.

The easy-to-understand Metro Ticket Zones will see the network divided into four zones, with customers only paying to travel in the areas of the network that they need to use. The new ticket structure will provide them with unlimited travel within their chosen area, instead of having to pay for journeys between specific stops.

“We are constantly looking at ways to make it easier to travel on the Metro while providing the best possible value to customers who tell us that they want more flexibility – especially as travel habits and lifestyles have changed since the coronavirus pandemic. The increased flexibility will also help customers to plan ahead and save money, especially as the network expands and we start to serve new destinations,” said Sophie Allison, West Midlands Metro’s Commercial Director.

“Individual and cross-zone tickets will be available on-board trams, and some will also be available to purchase using the MyMetro app. Further details, including pricing, will be announced as we approach the official launch of the zone-based system,” she added.

Alongside the zonal tickets, which are expected to be introduced in spring 2022, network-wide passes will remain available, as will a range of season tickets offering even greater savings for regular West Midlands Metro customers.