Ticketing & Payments – Issue 1 2020
In this supplement, take an in-depth look into transport ticketing systems and the various approaches that operators and authorities can take in making this vital part of passenger travel more seamless.
Included in this In-Depth Focus:
- Upgrading San Francisco’s Clipper system
After years of success, San Francisco Bay Area’s payment card system is about to undergo a transformation to become account‑based, simplifying the passenger experience. Jason Weinstein P.E., the Metropolitan Transportation Commission’s Program Manager, explains how the region is preparing for the transition.
- Just the ticket: Skåne’s new approach to regional travel
Mariell Hallenhed, Product Owner, Ticketing and Payment at Skånetrafiken, tells us about the organisation’s break from the traditional in creating its own bespoke ticketing system in-house.
- Tackling the ticketing challenge
Piia Karjalainen, Secretary General at the MaaS Alliance, details the challenges that operators and authorities face in making payments simpler for a MaaS-based future, as well as the role that openness has to play in moving mobility forwards.
- Expert Panel
In conclusion to our Ticketing & Payments In-Depth Focus, we asked a number of industry experts the following: how important is it for transport providers to be able to incrementally improve and update their ticketing systems as the pace of innovation continues to quicken?