Passenger Experience In-Depth Focus 2017
- Like
- Digg
- Del
- Tumblr
- VKontakte
- Buffer
- Love This
- Odnoklassniki
- Meneame
- Blogger
- Amazon
- Yahoo Mail
- Gmail
- AOL
- Newsvine
- HackerNews
- Evernote
- MySpace
- Mail.ru
- Viadeo
- Line
- Comments
- Yummly
- SMS
- Viber
- Telegram
- Subscribe
- Skype
- Facebook Messenger
- Kakao
- LiveJournal
- Yammer
- Edgar
- Fintel
- Mix
- Instapaper
- Copy Link
Posted: 29 August 2017 | Intelligent Transport | No comments yet
In this Passenger Experience In-Depth Focus: Enhancing digital dialogue with customers, using customer information to improve customer satisfaction and how raising awareness has improved customer satisfaction for the Midland Metro…
- The UX-factor: enhancing digital customer dialogue
Ruud van der Ploeg, Secretary General of the European Metropolitan Transport Authorities (EMTA) - How passenger information contributes to passenger satisfaction
Gary Umpleby, UK Business Advisor, Hogia Transport Systems Ltd - Passenger satisfaction via passenger awareness
Phil Hewitt, Metro Programme Director, Transport for West Midlands
This Passenger Experience In-Depth Focus is restricted - login or subscribe for free to access
Thank you for visiting our website. To access this content in full, you'll need to login or subscribe.
It's completely free to subscribe, and in less than a minute you can continue reading. If you've already subscribed, just login.
Why subscribe? Join our growing community of thousands of industry professionals and gain access to:
- Quarterly issues in print and/or digital format
- Case studies, whitepapers, webinars and industry-leading content
- Breaking news and features
- Our extensive online archive of thousands of articles and years of past issues
All for free!
Click here to Subscribe today Login here
Related topics
Passenger Experience, Ticketing & Payments
Issue
Issue 4 2017
Related organisations
European Metropolitan Transport Authorities (EMTA), Hogia Public Transport Systems Ltd, Passenger Focus, Transport for West Midlands (TfWM)
Related people
Gary Umpleby, Phil Hewitt, Ruud van der Ploeg
