Recommended

Fresh off the press: Intelligent Transport Issue 4 2023!
Listen now: Intelligent Transport Podcast Episode 26 – Sophia Mohr, Central Ohio Transit Authority
Editor’s Pick: Navigating the Outback: Real-time bus tracking in regional New South Wales
Read now: On the road to tomorrow: Transforming San Diego’s transit landscape with zero-emission buses
New webinar: Revolutionising mobility: Exploring the future of microtransit | 13 December 14:00 GMT
Download our 2023 media planner
article

Passenger Experience In-Depth Focus 2017

Posted: 29 August 2017 | | No comments yet

In this Passenger Experience In-Depth Focus: Enhancing digital dialogue with customers, using customer information to improve customer satisfaction and how raising awareness has improved customer satisfaction for the Midland Metro…

Passenger Experience In-Depth Focus - Issue #4 2017
  • The UX-factor: enhancing digital customer dialogue
    Ruud van der Ploeg, Secretary General of the European Metropolitan Transport Authorities (EMTA)
  • How passenger information contributes to passenger satisfaction
    Gary Umpleby, UK Business Advisor, Hogia Transport Systems Ltd
  • Passenger satisfaction via passenger awareness
    Phil Hewitt, Metro Programme Director, Transport for West Midlands

This Passenger Experience In-Depth Focus is restricted - login or subscribe for free to access

IT Issue 4 Mini MagThank you for visiting our website. To access this content in full, you'll need to login or subscribe.

It's completely free to subscribe, and in less than a minute you can continue reading. If you've already subscribed, just login.

Why subscribe? Join our growing community of thousands of industry professionals and gain access to:

  • Quarterly issues in print and/or digital format
  • Case studies, whitepapers, webinars and industry-leading content
  • Breaking news and features
  • Our extensive online archive of thousands of articles and years of past issues

All for free!

Click here to Subscribe today Login here