news
Transport bodies lay out ground rules for modernisation across Europe
Three transport organisations have laid out what they see as the base principle for European authorities looking to advance their transport services in the future.
List view / Grid view
European Metropolitan Transport Authorities (EMTA)
article
Open letter: leveraging public transport in Europe’s pandemic recovery
In an open letter to the European Commission, Parliament and Council, the President and Secretary General of the European Metropolitan Transport Authorities (EMTA) explain why the European COVID-19 recovery plan should prioritise the sustainability and inclusivity of public transport.
article
Top five factors in creating successful MaaS systems
In a webinar previewing this year’s Intelligent Transport Conference, we brought together four industry experts to discuss the potential for MaaS implementation and, in turn, its potential to make our cities smarter. Here, Intelligent Transport’s Sam Mehmet picks the key findings from the discussion.
article
Public value and effective governance in MaaS
Intelligent mobility, in particular the concept of Mobility-as-a-Service, is gaining a lot of attention in the contemporary debate about the future of mobility. In this article, which draws on EMTA’s current research on MaaS, Ruud van der Ploeg, EMTA General Secretary, and Thomas Geier, EMTA Research Assistant, address the challenge…
article
Passenger Experience In-Depth Focus 2017
In this Passenger Experience In-Depth Focus: Enhancing digital dialogue with customers, using customer information to improve customer satisfaction and how raising awareness has improved customer satisfaction for the Midland Metro...
article
The UX-factor: enhancing digital customer dialogue
Ruud van der Ploeg, Secretary General of the European Metropolitan Transport Authorities (EMTA), explains why identifying passenger needs and focusing on user experience will help determine the future success of smart ticketing technology and Mobility-as-a-Service.
