Automated Metros supplement 2014

• TMB: four years of operating three automated lines
  Author: Ramón Malla, Manager of Automatic Lines, Transports Metropolitans de Barcelona (TMB)
  In December 2009, Transports Metropolitans de Barcelona (TMB) began operating its first automated metro line, subsequently adding two more in the months that followed. The past four years have proved to be an excellent experience for TMB as an operator, demonstrating that opting for automated lines as well as evolving the organisational model were absolutely the right decisions to improve customer satisfaction. This article provides a review of the four-year operational experience as a whole from various perspectives, starting with a brief introduction of Barcelona’s automated lines, continuing with a performance comparison to conventional lines, and subsequently moving on to analyse the service from a customer and employee perspective…
• Copenhagen Metro: transforming city travel
  Author: Chris Cox, Operations Manager, Metroselskabet
  The Copenhagen Metro has been operating for over a decade and although still regarded as a young system, it has had a sizable influence both within the capital and internationally as a model for other cities planning transit systems. After winning several industry awards, we see the continuous focus on the passenger needs as being an essential ingredient for continued success and an emphasis on exploiting the available technology to do this…
• Metro automation: a proven and scalable solution
  Author: Miryam Hernández, Manager – Metro Division, UITP
  The UITP Observatory of Automated Metros recently released the 2013 edition of its Atlas of automated metros – a detailed overview of the metro automation landscape and an analysis of future trends. This article presents a selection of the Atlas data, with a focus on technical trends…