Ticketing & Payments – Issue 3 2020

Included in this In-Depth Focus:

• How well are we ensuring that contactless fare payment is accessible and equitable? – Since the early stages of the COVID-19 pandemic, contactless fare payments have become the norm, as operators strive to ensure the safety of passengers and staff alike. In her latest article for Intelligent Transport, Carol Schweiger investigates whether the increasing adoption of smarter payments has truly enabled safe, seamless travel for all. 
• The ticketing to recovery – Brandon Policicchio, Chief Customer Office at Greater Dayton RTA, details how the transit agency has managed ridership declines throughout the pandemic and how it is looking to mobile ticketing to secure its future.
• CiBo: the way to truly-contactless payments? – Intelligent Transport catches up with Stadtwerke Osnabrück’s Werner Linnenbrink and Maik Blome to find out more about the German city’s novel approach to transport payments and its deployment of Check-in/Be-out (CiBo) technology. 

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