List view / Grid view

COVID-19

 

article

Breaking financial barriers with fare-free services: Offering a more equitable transport system for transit-dependent riders

9 January 2024 | By

After a successful pilot programme, Albuquerque's ABQ RIDE is permanently adopting a fare-free model. The Zero Fares initiative, launched as a result of the challenges brought by COVID-19, resulted in a range of benefits for passengers and the operator alike, and this innovative move reflects Albuquerque's commitment to equitable and…

article

King County Metro’s vision for a sustainable, inclusive and innovative commuting experience

14 December 2023 | By

Michelle Allison, General Manager of King County Metro, sat down with Intelligent Transport’s Halimah Haque to discuss the agency’s strategies to enhance the passenger experience as it works to revive public transit ridership post-pandemic. By providing a robust service network, improved safety measures, transit ambassadors and technological enhancements, the agency…

article

In-Depth Focus: Passenger Experience

8 September 2023 | By

The Passenger Experience In-Depth Focus in Intelligent Transport Issue 3 2023 features articles from King County Metro and The Go-Ahead Group discussing the importance of enhancing the passenger experience when working to revive public transit ridership post-pandemic and the pivotal role of customer-centric strategies in shaping the future of sustainable…

article

Intelligent Transport Issue 3 2023

7 September 2023 | By

In Issue 3 2023 of Intelligent Transport, we feature exclusive content from leading industry experts and thought leaders discussing: exploring the power of contactless and open-loop payment systems in delivering a seamless ticketing experience; navigating short- and long-term strategies to ensure an enhanced customer experience; moving towards a greener and more…