The statistics might make for worrying reading for operators hoping for a swift return to pre-pandemic levels one vaccines are rolled out.
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The trials of innovative data and technology ideas come after the Safety After Dark innovation challenge by Transport for New South Wales was launched earlier in 2020.
The technology will be installed onto buses as part of phase two of the NSW Government’s Transport Connected Bus programme.
Lewis Clark, Executive Director of Customer Payment Services at Transport for New South Wales (TfNSW), details the organisation’s roll out of a new ticketing system, Opal, and the benefits it brings for their customers.