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Plans scrapped for rail ticket office closures across UK
The UK Transport Secretary, Mark Harper, has confirmed that proposals to close rail ticket offices will be withdrawn following the feedback collected through public consultations.
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Transport Focus
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UK passengers embrace £2 bus fare cap, choosing bus travel over cars
With 41% of people saying that the £2 fare would help them travel to places that they would not otherwise go, Transport Focus' new report shows that the fare cap has encouraged more people to choose affordable bus travel over cars in the UK.
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UK government extends £2 bus fare cap and announces new bus funding
Millions of passengers across England will benefit from £155 million in government support to cap bus fares at £2 and maintain critical services in order to ensure that people can travel affordably.
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Transport Focus survey reveals impact of £2 bus fare cap on cost-of-living
According to Transport Focus' latest survey, the UK government's £2 fare cap has encouraged more people to travel by bus, with over 70% of passengers satisfied with the value for money.
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Network Rail launches taskforce to improve hot weather resiliency
Following the highest temperatures on record in the UK, Network Rail has brought together a selection of experts that will work to identify ways in which the railway can develop its approach to resilience during hot weather.
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COVID-19 still keeps free bus passengers away, says Transport Focus survey
In a recent survey, Transport Focus has found that fewer concessionary pass holders have returned to using buses in comparison to fare payers, due to safety concerns following the COVID-19 pandemic.
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UK government dedicates £7 billion to overhaul transport outside of London
Nearly two-thirds of England’s population outside of London will benefit from the UK government's latest investment, which aims to make bus services more frequent, affordable and sustainable.
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UK government provides £150 million to protect local transport services
Building on two years’ worth of unprecedented government support to keep bus and light rail networks running, the UK government’s new funding package will support operators across England in their post-pandemic recovery.
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The UK fuel crisis: A turning point for public transport?
Intelligent Transport’s Assistant Editor, Joshua Minchin, considers the impact of the UK fuel crisis on the public perception of public transport and assesses the possibility of the crisis becoming a turning point when it comes to public transport usage.
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DfT announces strategy to boost accessibility across UK transport network
The DfT has announced plans to improve accessibility for disabled travellers in the UK, including an audit of train stations and new regulations for bus operators.
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Cleanliness and safety key to getting passengers back onto buses
Occupancy data and incentives such as discounted fares are options bus operators could utilise in order to entice passengers back onto buses according to Transport Focus.
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£200,000 investment to improve mobile connectivity across UK rail
Telecom operators have been urged to come forward to develop suitable equipment to safely fix antennas onto overhead line equipment (OLE) in live rail environments.
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Survey reveals public’s concerns over using public transport post-lockdown
Transport organisations Travel Focus and London TravelWatch have called for governments and the transport industry to outline how they will reassure passengers that it will be safe to travel by public transport.
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UK open bus data service to be launched in 2020
The Bus Open Data Service will be structured by new regulations which will mean bus operators are legally required to provide route and timetable data by the end of 2020 and fare, ticket and location data by 2021.
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Expert Panel: passenger experience
In conclusion to our Passenger Experience In-Depth Focus supplement, we asked a number of industry experts: what steps should operators take to ensure they pass the benefits of technology adoption on to end users?
