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Robin O’Hara, Executive Officer in charge of TAP Customer Experience at LA Metro, tells Intelligent Transport how the operator is piloting wearable fare media for its customers, and how an extension of the pilot could have ease-of-access benefits across various user demographics.
In conclusion to our Mobility-as-a-Service In-Depth Focus, we asked a number of industry experts the following: considering the various steps that transport operators, authorities and mobility providers need to take to make MaaS schemes successful, how important is it that they get payment integration right, and should it take priority?
Trond Hovland, CEO at ITS Norway, explains how the project to create a region-wide enabler platform for mobility in the Nordics – the Nordic Mobility Innovation platform (NMIP) – is bringing together data sources and attempting to lower the barrier to entry for regional MaaS.
With climate change now receiving the attention it so urgently requires, Philip Turner, Sustainable Development Manager & European Expert on Sustainable Mobility and Climate at UITP, explains how the organisation is driving change first and foremost at the local level and supporting the modal shift to public transport to help…
Crane Payment Innovations is known as a leader in note and coin payment solutions for transport, but in 2020, they’ll be bringing their expertise to the table with their new portfolio of all-in-one cashless payment solutions: Alio. Doug Haddon, VP of Connectivity Solutions Product Development and Marketing, tells us how…
For a long time in public transport, it was enough to have experienced staff who knew their business and their customers’ needs, but today there are considerably more elements to consider. Thomas Kritzer, Head of Tramway Operations Division at Wiener Linien, explores how refined data analysis can lead to a…
Population growth in India has led to cities that are buckling under the weight of demand for services. To avoid the overpopulation, many families are moving outside of the cities, but from there, another problem arises: how do they then move around? Shri. Vinay Kumar Singh, Managing Director of NCRTC,…
With Hamburg planning to complete its e-mobility transition by 2030, Toralf Müller, Managing Director of Northern Germany’s second-largest transport operator, Verkehrsbetriebe Hamburg-Holstein GmbH (VHH), details the determination and passion for innovation required to achieve this Herculean task.
The male-dominated transport industry has left women hesitant to pursue careers in a vital sector that is increasingly packed with opportunity. Here, we ask some of the experts looking to drive the industry towards diversity and equality how to identify and understand the main challenges that women are facing, and…
Michael Kodransky, U.S. Director of the Institute for Transportation & Development Policy (ITDP), explains the challenges behind bus rapid transit (BRT) implementation and the need for a sterner public hand in data management and the integration of services.
In this supplement, find out how the quickening integration of urban mobility services is creating a more seamless experience for customers.
Our fourth and final issue of 2019 takes an in-depth look at Mobility-as-a-Service, focusing on some of the most important individual components of the concept.
