What do you think is the worst thing about public transport?

The London Assembly Transport Committee has investigated how London’s transport system will need to adapt to future constraints and help address challenges facing the capital. The investigation looked at how people’s experiences of moving around the capital could be improved and which future public transport projects in the capital should be prioritised and how these could be delivered and paid for.

During its investigation, the Committee commissioned a survey from YouGov PLC asking Londoners about how often they travel and what they dislike the most about using public transport.

When asked what they most dislike about travelling by public transport in London:

• 52 per cent of Londoners cited overcrowding
• 38 per cent said public transport is too hot
• 24 per cent said it is too expensive.

Chair of the London Assembly Transport Committee, Florence Eshalomi, said: “London’s population is expected to grow from 9.1 million now to 10.8 million by 2041. However, our research shows that the transport system is already struggling to cope with the number of people in London today.

“It is not enough to have a network that can take Londoners across this large city. Londoners do not deserve to feel as if they are travelling like cattle in packed buses and train carriages.

“Transport for London and the Mayor must bear in mind all the factors that contribute to a good and reliable public transport service for any new, as well as existing, transport projects. It is not only the availability of a service, but also the customers’ experience of it that matters, and we will continue investigating ways in which London needs to improve in this area.”