MTR Corporation appoints new CEO for Nordic region

With more than 20 years’ experience from the retail and FMCG sectors, Mark Jensen will now bring his customer service expertise to the public transport industry.

MTR Corporation is acknowledged as one of the world’s leading operators of metro, commuter and airport rail systems and has a successful international consulting business. It is also an acknowledged world leader in Rail + Property development and manages shopping malls, retail units, apartments and other major buildings along some of its lines.

Mark Jensen has had a successful international career and demonstrated ability to successfully open up new markets and tenders for both developed and new businesses. His latest employment was with Carlsberg Breweries as CEO Carlsberg Sweden and in a global role as SVP with a focus on new business expansion in global big cities. Mark will now report to Jeremy Long, CEO-European Business.

In the UK, MTR Crossrail is the operator of the Crossrail concession (which will be renamed the Elizabeth line when fully open) and is currently running TfL rail services. MTR also operates the South Western Railway, one of the largest UK franchises as a joint venture with First Group, and is a bidder for the West Coast Partnership franchise.

Globally, MTR runs metro, commuter rail, light rail and infrastructure; develops and manages significant rail-related property; delivers new rail lines and major upgrade projects in Hong Kong; operates lines in Beijing, Shenzhen and Hangzhou in Mainland China; is lead shareholder in a joint venture operating the Melbourne train system and leads a public-private-partnership (PPP) consortium which will deliver and operate the Sydney Metro Northwest in Australia.

Jeremy Long, CEO-European Business, MTR Corporation, said: “We are delighted that Mark Jensen will be joining us early in 2019 as CEO of MTR Nordic. Mark brings both a passion and a professionalism in his approach to delivery of customer service, and for business development, and I look forward to him developing our MTR Nordic businesses further.”

Mark Jensen said: “I am delighted to join MTR, which is well known and respected for being one of the best rail operators in the world. MTR has a clear ambition to constantly improve the service offering with a strong customer focus, and at the same time, significantly grow the business through winning and developing new businesses across the Nordic markets. Together with our team at MTR Nordic, I will strive to deliver on this exciting ambition.”