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All First Manchester buses will accept contactless payments by October 2018

Posted: 30 July 2018 | | No comments yet

Accepting contactless payments demonstrates First Manchester’s dedication in providing easy travel experiences to encourage the use of public transport in the city.

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Thanks to the introduction of new ticket machines on all First Manchester buses, passengers will soon be able to pay for their tickets with contactless payment options; making catching the bus even easier.

Contactless payments will mean that customers can switch from paying with cash to using their card or mobile, meaning customers will not need to worry about having the right change for the fare. The switch from cash will also have a huge impact on boarding times; helping to speed up bus journeys in the long term.

First Manchester also offers mobile tickets via its mTickets app. These tickets can be purchased in advance of boarding the bus and in most cases, are cheaper than buying your ticket directly from the driver.

Ian Humphreys, Managing Director of First Manchester, said: “The introduction of contactless payments alongside our success with mobile ticketing is pivotal as we continue to make bus travel a convenient, simple and attractive experience for our customers. Use of mTickets is exceeding our expectations and continues to grow daily, so I fully expect customers to welcome and grasp contactless bus travel with the same enthusiasm.

“If more customers converted to using mTickets, contactless or the Get Me There smartcard, then this would have a huge impact on boarding times and would help us in the battle to speed up the bus. We are determined to transform the experience for all our customers and I am delighted that technology is now able to deliver so many benefits for our passengers. The combination of journey planning, free Wi-Fi, real-time information, contactless and mTickets really does make the bus an increasingly attractive option for so many journey needs.”

Contactless is a simple and secure way to pay for bus travel without needing cash and can be used to purchase any paper tickets up to the value of £30. To use contactless, simply request the ticket, present the contactless card or mobile and then receive a receipt along with a ticket for the journey. Payment cards displaying the contactless logo from Visa, Mastercard or Maestro can be used. Apple Pay, Android Pay, Samsung Pay and bPay are also accepted.

Transport for Greater Manchester Committee Chair, Councillor Mark Aldred, said: “We want to make travel easier and more attractive in Greater Manchester and the introduction of contactless technology is a great way of doing this. Buses play a vital role in keeping Greater Manchester moving, accounting for three in every four journeys made on public transport, so anything that removes a potential barrier to travel – such as the need to have the right change to pay for your ticket – is of course good news for passengers.”

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